The room was dirty as evidenced by the dirt on my daughters feet from walking around the room and the spider webs on the bathroom fan. Most troubling though was the amount of work being done at the hotel during our stay. One day while sitting at the pool we had to yell to each other to be heard over the power washing that went on at the hotel for the entire day. It was extremely loud and the workers did not seem to care about the people trying to enjoy the pool. We got wet multiple times from the spraying. Additionally a large amount of landscaping went on the next day subjecting us to similar noise problems. Both days my daughter was unable to take a nap due to the noise. We also complained to the staff that the work was going on past 8pm at night and they said the workers were not supposed to work that late and they made them stop. I was told by your staff that the reason for all the cleaning and landscaping in such a disturbing way was for the upcoming Art festival that was to take place the following weekend. I assume Marriott wanted the place to look nice for that event. I sent a complaint to Marriot first and they treated it as a review. This is a review. We have stayed in at least 5 Residence Inns in the U.S. and this one was by far the worst.
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- Also Known As:
- Residence Inn Miami Coconut Grove Hotel Miami
- Residence Inn Coconut Grove
- Coconut Grove Residence Inn