I stay in a lot of Marriotts and this one was par for the course. Other than the main level, I thought the common parts were a bit tired and there was no soap in the bathroom area. However, I had requested an early check-in, which they were able to honor at 10:00 am, which was much earlier than I might have expected. We also found all the staff, from check in, restaurant, maids,etc. to be extremely polite and helpful. Service at most Marriotts is never bad but this place really had great staff. There was still a good breakfast buffet available in the restaurant on our arrival.
My biggest complaint was that the elevators were incredibly slow the next morning. We had to wait nearly 25 minutes for an elevator down to the lobby which actually had any room to fit my son and I (+ just 2 pieces of hand luggage). Thank god we had planned to check out with plenty of time to spare or we would have missed our shuttle to the airport. At $10.00 the airport shuttle was very convenient and a fair price.
I would definitely stay there again because of the excellent service but do be aware of the elevator issue!
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- Also Known As:
- Miami Marriott Dadeland Hotel Miami
- Marriott Miami