While the hotel was clean and comfortable, customer service was lacking, especially with the front desk. I had an issue with my bill on checkout that took 20 minutes to resolve. There was one desk clerk on staff at 7:30 a.m. and since my problem took longer to fix, the clerk decided to make me wait while he waited on 3 other people in line behind me! Not a very nice way to treat customers, especially when the mistake on my bill was the HOTEL's error to begin with. Also, I paid more to be on the Concierge level, but there was not happy hour pricing offered there for evening cocktails, however, there WAS happy hour in the lobby lounge, which I found out about the next day. Therefore, I paid MORE for my room to pay MORE for my cocktails. I don't think I'll be using this hotel for business again!More
- Visit hotel website
- 1 (877) 640-6822
- Email hotel
- Pool
- Restaurant
- Room service
- Bar/Lounge