While the hotel was clean and comfortable, customer service was lacking, especially with the front desk. I had an issue with my bill on checkout that took 20 minutes to resolve. There was one desk clerk on staff at 7:30 a.m. and since my problem took longer to fix, the clerk decided to make me wait while he waited on 3 other people in line behind me! Not a very nice way to treat customers, especially when the mistake on my bill was the HOTEL's error to begin with. Also, I paid more to be on the Concierge level, but there was not happy hour pricing offered there for evening cocktails, however, there WAS happy hour in the lobby lounge, which I found out about the next day. Therefore, I paid MORE for my room to pay MORE for my cocktails. I don't think I'll be using this hotel for business again!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, Marriott, Orbitz, Tingo, Hotels.com, Odigeo, TripOnline SA, Otel and Venere so you can book your Miami Marriott Dadeland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Miami Marriott Dadeland Hotel Miami
- Marriott Miami