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Reviewed September 15, 2013

I had a short stay here mid-September. The hotel is located at the end of the metro line from the airport, which will save visitor money on expensive taxi rides. The hotel in my option is more for the business traveller and not for a tourist wishing to spend their time at the beach.

Check-in was fast and efficient; my room was large, clean and on the 7th floor. I have to say the bed was the most comfortable I have every slept in. In your room you have a large TV, endless channels but no BBC news 24. The only thing I will mark down is the lack of slippers.
The gym is a good size and up to date machines for a hotel. The pool area is very relaxing; maybe some relaxing playing in the future would be nice.

The hotel staff are also very friendly and helpful, the young lady on reception helped me with a map and directions to south beach and to the local shopping mall which is just up for the road, where you will find the likes of Macys, A&F, bath and body works and a large food court.

Date of stay: September 2013
  • Trip type: Traveled on business
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1  Thank Ryan1985
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MDHotel, Director of Sales at Miami Marriott Dadeland, responded to this reviewResponded September 18, 2013

Thank you so much for your wonderful comments. As a valued guest, we take your comments seriously and are looking to see what we can do about the items you mention as needing attention.

Thank you once again and we look forward to welcoming you back on your next trip to Miami.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2013

Was there for 2 nights for a business meeting with a small group (12 rooms)

Must say that front desk, restaurant, room service and conference room personnel were very attentive and helpful

Several (3 or 4) of the group's reservations were botched..... people booked for the wrong days or cancelled reservations that had to be booked at sister location across the street because the Marriott was sold out...

At first the hotel person responsible for our group tried to blame it on us, which I thought was wrong and unprofessional....then explained that they had some software/system problem that caused the issues with our reservations.....

Conference room was very cold and for some reason they were not able to adjust the temperature to a reasonable level.......

My room was OK.... will need to be updated soon.
Good TV (large Samsung LCD) and quiet A/C

Breakfast room service was always on time and exactly as ordered. Prices/charges are reasonable.

Restaurant food was also OK...nothing specially good or bad....just OK

$19 + tax /day for valet parking

Very convenient if you plan on shopping at the Dadeland Mall, 3-4 blocks away (they have a shuttle)

Not sure if we will meet there again.

Date of stay: September 2013
  • Trip type: Traveled on business
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    • Location
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    • Service
1  Thank fernandosU4110CK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MDHotel, Director of Sales at Miami Marriott Dadeland, responded to this reviewResponded September 18, 2013

On behalf of myself and the entire staff, we thank you for taking the time to post your comments regarding your recent experience with us. We take all comments seriously and have already shared your comments with the departments in question on the good comments as well as the comments that need attention. We hope that you give us another opportunity the next time you need meeting space in the Miami area. Our goal is to win your confidence back and prove that we can provide you with the exceptional service you have come to know and expect from the Marriott brand.

We look forward to welcoming you back.

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Reviewed September 3, 2013 via mobile

Stayed with family for four days. Location for shopping is the best. Very good buffet breakfast, great service at restaurant. There are some options around town to eat, and Publix is around the corner.

Date of stay: September 2013
    • Value
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Thank Fcb-arq
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MDHotel, Director of Sales at Miami Marriott Dadeland, responded to this reviewResponded September 18, 2013

On behalf of all the associates at the Miami Marriott Dadeland, I sincerely thank you for the valuable time you have taken to provide us with your great comments! We always appreciate your feedback, regardless of good or bad, as it provides us with the opportunity to continually improve ourselves as a team and maintain our motivation to always strive for the best.

Thanks again for staying with us and we look forward to welcoming you back in the near future.

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Reviewed August 16, 2013

Stayed at the hotel for 1-16 aug. Had a great stay with a quiet room for the most part. Customer service was fantastic and we loved the valet parking. Of couse it is the only parking they have and a little pricey. The pool and fitness center are probably the best I've seen. Gym has up to date treadmills with tv's built in and they have both free weights and cybex type machines. If you plan on eating at the hotel it's quite expensive and they have no vending machines but the hotel is super close to the Dadeland mall and many eating establishments. Overall an excellent stay.

Date of stay: August 2013
Trip type: Traveled with family
1  Thank Hawaiihd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MDHotel, Director of Sales at Miami Marriott Dadeland, responded to this reviewResponded August 20, 2013

On behalf of all the associates at the Miami Marriott Dadeland, I thank you for the valuable time you have taken to post this wonderful review. We are very pleased to hear about the great time you had and the good service you experienced during your stay at our hotel. We value your feedback and always strive to deliver top-notch service to all our guests.

Thanks again for choosing us and we hope to have you back in the near future.

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Reviewed August 12, 2013

I stayed a couple of days first week of august for business purposes. Front desk people was very nice and the room was clean and neat.

But there were two very annoying problems that an hotel like this can not do. The first one was that the bathroom sink was clogged. The second one was really hard to believe in a Marriot like this: they just clean the room next door at midnight. A lot of noise coming from vacuum cleaning and housekeeping personnel.

This hotel is not five stars anymore.

Date of stay: August 2013
  • Trip type: Traveled on business
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    • Cleanliness
    • Service
2  Thank miguel7r3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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