I booked this hotel for my sister when she came from Colombia last September 2013 and they told that the hotel was very dirty and needed a lot of work. The continental breakfast was really lame. I thought that things were better now, and I booked it for my other sister for her February vacation and it was horrible ! I chose this hotel because it was cheap, and they provide transportation to and from the hotel. But, it was the worst mistake ever. My poor sister needed to find a pay phone to call e, and the receptionist was very rude, and didn't want to help her out. She had to go outside and ask people in the street, and someone told her that there was a pay phone inside. my 2 families came complaining about different stuff about the rooms being very dirty etc. and this girl was very rude with everyone not just with my sister. I can't believe that they would have someone like that working there. Also, when my sister arrived at the airport and called them for pick up, they arrived one hour after. This hotel doesn't deserve even one start.

Front desk unfriendly , located behind a broken window. ( reception closed)
Room nasty and disgusting . AC very very noisy.
Not quiet at all ( dolphin highway right on the roof). Pool very small and dirty.
Free Breakfast is a joke ( one drink and choose of toast , baggel or muffin ) but you can add some food for a fee .
Plus, the neighborhood doesn't seem very safe and fancy.
Never again !!!

We used this hotel based on "good reviews" we'd received. It was run down, took an hour to get there from the airport (although it said it was ONLY 3 miles) the rooms smelled VERY strong of bug spray, floors were nasty, bath room floors nasty, Location did not "feel safe," it was loud as doors opend to balcony on street, across street from trauma center (and bail bondsman); desk person was rude when calling for shuttle, etc, etc...never again. Be forewarned and check it out very thoroughly before booking!

The ONLY redeeming factor was an attached restaurant which was excellent but was not part of the hotel. the promised "all inclusive breakfast did not start until 7:30am so we missed it to get to the airport."

Forget the disgusting room, forget the slow service at breakfast, we missed our plane because we waited for one of their vans to take us to the airport.When we were at the desk at 8:50am, we were the only ones going to the airport. The rest of the people(a mob scene) were going to the Port of Miami to catch their cruise ship. The driver dropped them off FIRST, then us at the airport. It was exactly 10:25am when we tried to check in for a 11:50am International flight!! Too late... they wouldn't let us board. We kept telling Greg the person in charge that we had to get to the airport, but instead, we had to book another 5pm flight at a cost of $75.00 extra per ticket. Hell will freeze over before I pay for the room and $150 for the change of planes. We are currently disputing this.