We chose the Epic hotel based on trip advisors reviews. We have been to South beach and wanted a different location just before our cruise. We had three nights water view club level. Amazing staff, amazing view and a good location. The one miss was the club level experience. The staff in the club level went out of their way to make it enjoyable....with what they had to work with. Always behind the eight ball....always rushed and under staffed. Never on time setting up the meal presentations. The food ??? If you have stayed at Ritz Carlton club level.......not even close. We paid extra for the club experience and was truly let down. I feel if we had not been in the club level the hotel would of been perfect. Get this figured out quickly and perfect score!!!
- Official Description (provided by the hotel):
- The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more less
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- Also Known As:
- Epic Hotel Kimpton