I stayed at the EPIC Hotel for one night, and used the room to surprise my girlfriend and propose to her. To begin with, the room was incredible and exactly as advertised. I didn't have the time to use the pool, but wish I did. The hotel staff was eager to help with every single request I had, which include the following:
1. Late (5pm) checkout
2. Provided four easels to the room so that I could display some enlarged photos
3. Delivered a package I had shipped to the hotel right when I checked in
4. Pretended to check-in my girlfriend when she arrived at the hotel to keep the surprise going
Overall - I would highly recommend this hotel. Their customer service can not be matched.
- Official Description (provided by the hotel):
- The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more less
- Reservation Options:
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- Also Known As:
- Epic Hotel Kimpton