This is one place you will not be disappointed. We stayed for one night prior to boarding a weeks cruise, and before we left we booked a weeks stay for when we returned from the Cruise. The staff were fantastic and a special mention to Brent & his colleagues on the front desk, and Rueben who were great fun and provided an excellent service. On our first nights stay it was our wedding anniversary, and after being out by the beautiful pool area, when we got back to the room a bottle of champagne had been left for us wishing us a happy aniversary - such a lovely surprise. For our weeks stay we had a beautiful stylish suite with fantastic views and an amazing bathroom - Kimpton Hotels really have thought of everything here from the toiletries, to the bath robes to the furnishings. We got to know one of the maids, and as she knew we were leaving on her day off, she left us a lovely handwritten note to wish us a safe trip home - its little things like that that make this a fantastic place to stay. The pool staff also deserve a mention as they were very attentive, and again never too busy for a chat. The pool area is fantastic, and whilst we there we had the pleasure of watching the World Cup on one of the many flat screen TV'saround the pool area. I don't think we came across any member of staff who didnt smile, or provide excellent customer service. Thankyou so much Epic hotel for making our stay so memorable and special - we will definately return
- Official Description (provided by the hotel):
- The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more less
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- Also Known As:
- Epic Hotel Kimpton