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“Perfect 10” 5 of 5 stars
Review of EPIC Hotel - a Kimpton Hotel

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EPIC Hotel - a Kimpton Hotel
4.5 of 5 Hotel   |   270 Biscayne Blvd Way, Miami, FL 33131 (Downtown)   |  
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Hotel amenities
Special Offer
Fly South for the Winter
Ranked #5 of 129 Hotels in Miami
GreenLeadersGold level
New York
Top Contributor
50 reviews 50 reviews
9 hotel reviews
Reviews in 26 cities Reviews in 26 cities
9 helpful votes 9 helpful votes
“Perfect 10”
5 of 5 stars Reviewed August 12, 2010

I had reserved a room for this hotel prior to the hotel actually opening but had read many good things about the plans.

When we arrived we were shocked. The view, the environment and the style of the hotel were perfect. The rooms were always clean and the service was impeccable. I would DEFINITELY go back.

  • Stayed August 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, August 13, 2010
scorro1:
Thank you for taking a few minutes to post the perfect contribution.
Thank you also for mentioning our impeccable service.
We look forward to your return visit.
Warm Regards,
Sean McKeen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,099 reviews from our community

Traveler rating
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411
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (527)
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English first
Sheffield, United Kingdom
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 10, 2010

Simply the best hotel that I have stayed in.... Was very giddy when we arrived. Room on the 26th floor overlooking Biscayne Bay and the skyscapers. What a gorgeous bathroom (Villeroy & Bosch fittings), what a huge bed, big TV and a computer. Looked down onto the Pool deck 10 floors below and that was stunning too.

Stayed March 2010, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, August 13, 2010
JohnEdwinI:
Thank you for your fantastic posting. We love to hear about the excitement of staying with us from our guests. We look forward to seeing you again soon.
Warm Regards,
Sean McKeen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
limerick, ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 9, 2010

Well i stayed there recently for 3 nights on my first trip to the USA, i completely went off the reviews from this site and i am delighted i did. The epic was voted the number one on this site, its a 5 star hotel that is 5 star.. the staff were fantastic and very helpful, the location is very good too with only a short walk to must places, south beach is just across the bridge, a short cab ride only..I traveled with a friend of mine so we had a double room, it was very nice with a great view of the city, your own computer too which id say is rare in the states as its Wi-Fi everywhere now.. Big bathroom with a jacuzzi bath, fantastic rain showers, you could sleep in the beds all day there so comfortable..haha. They also organised a rental car for us as we went onto key west so if your doing the same you can look up my reviews on them hotels....so if i am in Miami in the future i wouldn't be staying anywhere else,Any questions you have i would be more than happy to help...ken...

  • Stayed July 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, August 13, 2010
kennethevo6:
Thank you for taking a few moments to post such a fantastic contribution. Thank you also for mentioning the property amenities and friendly service.
We look forward to your next stay with us.
Warm Regards,
Sean McKeen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thessaloniki, Greece
1 review
5 of 5 stars Reviewed August 8, 2010

We recently traveled to Miami for our honeymoon and selected Epic because of the great reviews. We did not know that it would be even better than our wildest dreams.
The hotel, even if it is not on the beach (a short drive away) is on the bay, with fantastic water views, around great restaurants and clubs. The design is fantastic and very trendy. Bathrooms are to die for, restaurants and spa in the hotel are very classy and the views are breathtaking.
But the best thing about this hotel is the service. When we arrived we were checked in by their night manager, Giorgios, who was also greek and spoke our language. After 10 minutes of information and suggestions we were shown to our room by the bellboy to find that Giorgios had already sent us champagne and strawberries to celebrate our honeymoon and had moved us to a suite with no extra money. We were speechless! This was the best hospitality experience we had in all our trips.
During our stay, all the staff was beyond great and smiled every time we looked at them. Everything we asked for during our stay, was immediately taken care.
Everyone treated us like friends and made our honeymoon unforgettable.
Even though it is not on the beach, the luxury and incredible hospitality was the best we have ever seen and it is worth the 5 minute drive to the ocean.
Thank you Epic and Giorgio for this incredible start to our life as a married couple.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, August 9, 2010
traveltogether02:
Wow; thank you for the fantastic posting.
Congratulations on your wedding and we are so happy that we were able to contribute to the incredible beginning of a wonderful marriage.
We hope to see you on your anniversaries.
Warm Regards,
Sean McKeen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Akron, Ohio
Top Contributor
63 reviews 63 reviews
11 hotel reviews
Reviews in 39 cities Reviews in 39 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 7, 2010

This was a biz trip that I also made a leisure trip. The staff at the Epic is great and the facility is very nice.

The staff really wants to work WITH the guest, I needed a late check out and they were more than happy to accomadate.

I will come back here for sure!

Thanks

  • Stayed August 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, August 9, 2010
Akrontravelman:
Thank you for taking a few moments to write such a great contribution.
Thank you also for mentioning how accommodating our employees are.
We look forward to your next stay with us.
Warm Regards,
Sean McKeen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
1 review
5 of 5 stars Reviewed August 4, 2010

My 4th stay here was just as great as the other 3. Breathtaking property with a picturesque view of Biscayne Bay and the city. The pool is incredible too- something you won't find but at a luxurious resort like Epic. Rooms are spacious and the bathrooms are as nice as you'll find in any hotel. Be sure to hit up Area 31 also- had dinner their twice now and loved it. Can't go wrong with any of the fish or steak selections. The waitstaff is attentive and knowledgeable.

  • Stayed July 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, August 5, 2010
rmanson411:
Thank you for taking a few moments to post such a fantastic contribution.
We look forward to your 5th stay with us.
Warm Regards,
Sean McKeen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
oregon
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 30, 2010

My husband and I stayed here after a cruise celebrating our anniversary and we had a great time. Our room was so beautiful - a view of the ocean and a huge bathroom. We mentioned we were celebrating our anniversary and the staff sent up a bottle of champage and a congratulations card. It was a very nice touch and made our visit even better. The only downside is it's in the business district so there isn't much to do within walking distance, but you can easily take a cab. Plus, our room was so nice we didn't want to leave anyway. I absolutely love Kimpton Hotels.

Stayed May 2009, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, August 2, 2010
Traveler852000:
Happy belated anniversary. Thank you for the wonderful posting.
We look forward to your next stay with us.
Warm Regards,
Sean McKeen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about EPIC Hotel - a Kimpton Hotel

Address: 270 Biscayne Blvd Way, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Miami
#3 Romantic Hotel in Miami
#3 Spa Hotel in Miami
#3 Luxury Hotel in Miami
#4 Family Hotel in Miami
#5 Business Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — EPIC Hotel - a Kimpton Hotel 4.5*
Number of rooms: 411
Official Description (provided by the hotel):
The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
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Also Known As:
Epic Hotel Kimpton

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