We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The best” 5 of 5 stars
Review of EPIC Hotel - a Kimpton Hotel

Save Saved
You added EPIC Hotel - a Kimpton Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
EPIC Hotel - a Kimpton Hotel
4.5 of 5 Hotel   |   270 Biscayne Blvd Way, Miami, FL 33131 (Downtown)   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Offer
FREE Upgrade Offer
Ranked #4 of 131 hotels in Miami
GreenLeadersGold level
Sheffield, United Kingdom
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“The best”
5 of 5 stars Reviewed August 10, 2010

Simply the best hotel that I have stayed in.... Was very giddy when we arrived. Room on the 26th floor overlooking Biscayne Bay and the skyscapers. What a gorgeous bathroom (Villeroy & Bosch fittings), what a huge bed, big TV and a computer. Looked down onto the Pool deck 10 floors below and that was stunning too.

Stayed March 2010, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, August 13, 2010
JohnEdwinI:
Thank you for your fantastic posting. We love to hear about the excitement of staying with us from our guests. We look forward to seeing you again soon.
Warm Regards,
Sean McKeen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,849 people have reviewed this hotel

Traveler rating
    1,362
    328
    82
    50
    27
See reviews for
354
697
96
376
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (425)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
limerick, ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 9, 2010

Well i stayed there recently for 3 nights on my first trip to the USA, i completely went off the reviews from this site and i am delighted i did. The epic was voted the number one on this site, its a 5 star hotel that is 5 star.. the staff were fantastic and very helpful, the location is very good too with only a short walk to must places, south beach is just across the bridge, a short cab ride only..I traveled with a friend of mine so we had a double room, it was very nice with a great view of the city, your own computer too which id say is rare in the states as its Wi-Fi everywhere now.. Big bathroom with a jacuzzi bath, fantastic rain showers, you could sleep in the beds all day there so comfortable..haha. They also organised a rental car for us as we went onto key west so if your doing the same you can look up my reviews on them hotels....so if i am in Miami in the future i wouldn't be staying anywhere else,Any questions you have i would be more than happy to help...ken...

  • Stayed July 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, August 13, 2010
kennethevo6:
Thank you for taking a few moments to post such a fantastic contribution. Thank you also for mentioning the property amenities and friendly service.
We look forward to your next stay with us.
Warm Regards,
Sean McKeen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thessaloniki, Greece
1 review
5 of 5 stars Reviewed August 8, 2010

We recently traveled to Miami for our honeymoon and selected Epic because of the great reviews. We did not know that it would be even better than our wildest dreams.
The hotel, even if it is not on the beach (a short drive away) is on the bay, with fantastic water views, around great restaurants and clubs. The design is fantastic and very trendy. Bathrooms are to die for, restaurants and spa in the hotel are very classy and the views are breathtaking.
But the best thing about this hotel is the service. When we arrived we were checked in by their night manager, Giorgios, who was also greek and spoke our language. After 10 minutes of information and suggestions we were shown to our room by the bellboy to find that Giorgios had already sent us champagne and strawberries to celebrate our honeymoon and had moved us to a suite with no extra money. We were speechless! This was the best hospitality experience we had in all our trips.
During our stay, all the staff was beyond great and smiled every time we looked at them. Everything we asked for during our stay, was immediately taken care.
Everyone treated us like friends and made our honeymoon unforgettable.
Even though it is not on the beach, the luxury and incredible hospitality was the best we have ever seen and it is worth the 5 minute drive to the ocean.
Thank you Epic and Giorgio for this incredible start to our life as a married couple.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, August 9, 2010
traveltogether02:
Wow; thank you for the fantastic posting.
Congratulations on your wedding and we are so happy that we were able to contribute to the incredible beginning of a wonderful marriage.
We hope to see you on your anniversaries.
Warm Regards,
Sean McKeen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Akron, Ohio
Top Contributor
54 reviews 54 reviews
9 hotel reviews
Reviews in 34 cities Reviews in 34 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 7, 2010

This was a biz trip that I also made a leisure trip. The staff at the Epic is great and the facility is very nice.

The staff really wants to work WITH the guest, I needed a late check out and they were more than happy to accomadate.

I will come back here for sure!

Thanks

  • Stayed August 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, August 9, 2010
Akrontravelman:
Thank you for taking a few moments to write such a great contribution.
Thank you also for mentioning how accommodating our employees are.
We look forward to your next stay with us.
Warm Regards,
Sean McKeen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
1 review
5 of 5 stars Reviewed August 4, 2010

My 4th stay here was just as great as the other 3. Breathtaking property with a picturesque view of Biscayne Bay and the city. The pool is incredible too- something you won't find but at a luxurious resort like Epic. Rooms are spacious and the bathrooms are as nice as you'll find in any hotel. Be sure to hit up Area 31 also- had dinner their twice now and loved it. Can't go wrong with any of the fish or steak selections. The waitstaff is attentive and knowledgeable.

  • Stayed July 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, August 5, 2010
rmanson411:
Thank you for taking a few moments to post such a fantastic contribution.
We look forward to your 5th stay with us.
Warm Regards,
Sean McKeen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
oregon
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 30, 2010

My husband and I stayed here after a cruise celebrating our anniversary and we had a great time. Our room was so beautiful - a view of the ocean and a huge bathroom. We mentioned we were celebrating our anniversary and the staff sent up a bottle of champage and a congratulations card. It was a very nice touch and made our visit even better. The only downside is it's in the business district so there isn't much to do within walking distance, but you can easily take a cab. Plus, our room was so nice we didn't want to leave anyway. I absolutely love Kimpton Hotels.

Stayed May 2009, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, August 2, 2010
Traveler852000:
Happy belated anniversary. Thank you for the wonderful posting.
We look forward to your next stay with us.
Warm Regards,
Sean McKeen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 30, 2010

My husband & I just returned from a 3 night stay at the Epic. I found it here on Tripadvisor. I corresponded with the hotel to check & see if there would be work going on at the pool (earlier review mentioned it was loud) & to see if they had a pet free floor (they are a pet friendly hotel). I mentioned we were celebrating my husbands birthday & I got a prompt response saying that the pool would not be worked on during our stay, that we would be placed on their pet free floor AND we would be upgraded to a one bedroom suite.

My husband was very surprised when we opened our door to our suite--and so was I. It was beautiful!! Floor to ceiling windows in the bedroom, with spectacular views of downtown Miami. Bed was VERY comfortable! An amazing bathroom & a very nice living room---with desk, computer & very comfortable workstation chair. (make sure to sign up for the Kimpton In Touch program on line---that gets you free internet use! Also, look up Kimpton on Facebook to see what their monthly secret word is---to get a free perk at check-in)

We had also reserved a room on the "club level" which meant access to a room where there was a full time concierge, who was extremely helpful in helping us choose & dining options. There were 5 different food presentations set out daily. The breakfast was great! Extremely good quality---very fresh fruit! great croissants (I'm very picky!!) and bagels with all the trimmings, cereals, juice--fresh squeezed!, tea, coffee, etc. The items were pretty much the same all 3 mornings but that was perfectly fine with me---as it was all very good. There were tables available on the balcony & inside.

We made it to 2 afternoon snacks--yogurt parfaits filled with cut fresh fruit & topped with granola & some very good cranberry bread. Also enjoyed stopping by on our way out to dinner for a drink (several choices of alcohol with mixers). Snacks laid out but we didn't try anything. Enjoyed stopping back by after our evening out for a sweet treat, too. One night Gene---the wonderful concierge even brought a plate of desserts to our room as he heard we had been by a few minutes earlier while he was away.

Loved the pool and the very helpful attendants. They were able to set up our loungers so that I was totally in the shade, thanks to an umbrella set just right, and my husband was fully in the sun--as we requested. They were very attentive with glasses of iced lemon water. The spa came out to the pool in the afternoon & I had a 15 minute ($25) cabana massage. I was afraid it would be hard to relax at the pool---but it was great! Only wish I had signed up for an hour!

Didn't eat at the hotels restaurant, but did stop by the bar with our free cocktail coupons---had a really good martini & enjoyed the experience.

Negatives? Have to look very hard....shower is a rain shower---was ok, but I prefer a regular shower head. But it was a beautiful bathroom!

We are used to staying in nice hotels (Four Seasons, Ritz, etc) but are totally impressed with the Epic & are looking forward to trying out other Kimpton hotels in the future

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, August 2, 2010
LHH67:
Thank you for taking a few moments to contribute such a magical posting.
Thank you for providing so much detail regarding your experience with us.
We are pleased to hear that we were able to create a lasting memory for your husband’s birthday. We look forward to your return visit.
Warm Regards,
Sean McKeen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to EPIC Hotel - a Kimpton Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about EPIC Hotel - a Kimpton Hotel

Also Known As:
Epic Hotel Kimpton
Address: 270 Biscayne Blvd Way, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Miami
#3 Luxury Hotel in Miami
#3 Business Hotel in Miami
#3 Romantic Hotel in Miami
#5 Family Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — EPIC Hotel - a Kimpton Hotel 4.5*
Official Description (provided by the hotel):
The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Sabre Hospitality Solutions , Tingo, Amex, Venere, Priceline, getaroom.com, Asiatravel.com Holdings, Otel and Jetsetter so you can book your EPIC Hotel - a Kimpton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage EPIC Hotel - a Kimpton Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.