Spent two nights in Miami on our way back from Islamorada. It's an absolutely beautiful hotel -- from the lobby to the pool to our room. The pools are on the 16th floor and overlook the river area. There's a new Asian-style restaurant on the ground floor, which was understandably expensive (it's a 4.5 star hotel, it's Miami) but very, very good. I think they had just opened earlier that week, but they were on top of their game already.

Staff was excellent, as we've come to expect as frequent Kimpton customers (we've stayed in Chicago, Baltimore, Philly, New York, etc.). And of course, there's the famous Kimpton happy hour between 5-6pm every night with wine and sangria. Can't miss that. There's another restaurant on the 16th floor and another bar on the ground floor, both of which seemed rather nice.

The only downside to our stay was our disappointment with our decision to upgrade to the club level rooms. The room itself was very nice (although all Kimpton rooms are nice), but we were sold on the "club lounge" which was supposed to offer alcohol throughout the day and five snacks, for lack of a better term. The bar was usually understocked and the food wasn't all that impressive. Nitpicking, I suppose, but we definitely won't make that upgrade in the future. It just wasn't worth the extra $80 or so per night for those amenities.

Regardless, we're dedicated Kimptonites. We'd stay here again.

First of all, the staff at the Epic in MIami was great! Very cordial and friendly -- everyone from the lobby staff, to the front desk, to the staff in area 31 (where we had breakfast).
We had concerns since we were traveling with our dog, Allie. Since they were condsidered a 'pet-friendly' hotel, we were curious how 'pet-friendly' they were....Our worries went away when the staff greeted her when she jumped out of the car! Water and dog biscuits waiting for her at the front entrance.
We want to thank Michael Bomba in the lobby for treating Allie like a queen, and also to Marcela at the front desk for helping us out with info/directions.
The location is great -- just a short 15 minute ride to South Beach and a short walk along the bayfront to stroll and do some shopping.
Amenities were all first class.
We will be back in the future! So will Allie!

The Hotel is just awesome.The Stuff is friendly and helpful with any kind of request .The room was very clean, with free internet to use all day and we had a great view to the bay. At the entrance is a very nice bar with a lot of people so you don't have to leave actually to have a good time.
The parking is a bit expensive for European standards but normal for Miami.
We stayed for 10 days and we both loved it.

How much can I say about a place I like so much? Let me begin: My standards are high as well as my expectations. I travel quite often and always ensure my stays include those hotels that are highly revered. The Epic was no exception! The bulk of reviews in TripAdvisor are #1--well, I am here to tell you that I concur!

Check-in: Bellman asked me within 30 seconds to carry in my bags...I declined, but they still asked---excellent!

Front Desk: Initial problem with check-in only because another member of my party checked in earlier under my reservations. However, the front desk managed to correct the matter within minutes while making me feel I was their only customer! Alexi was one of those that made me feel so very special! Thanks Alexi!

Appearance: Hotel tremendous curb appeal...close to water, easy to get in and out, near shops and restaurants (walking distance). Interior lobby is exquisite contemporary and open feel, rooms have splendid and artful designs that are functional and enjoyable.

Amenities: Toiletries are top drawer! Towels and bedding are very nice quality!

Room: Wonderful views to either city or bay! Baths are ornate! Furniture very functional and decorative! Although I was in one of the suites, it had plenty of square footage, fantastic balcony and exceptional view! Negatives...I just wish there were more plug-in receptacles in the room than what they had!

Dining Room/Bar: I only had room service...this was excellent food, great presentation (simple order), and came within 20 minutes. I did, however, have one of their infamous "MOJITOS" in the bar on the 16th floor....it was one of the best I have ever had and well worth the $13 it cost.

Pool: Located on 16th floor also...unique design and shape, lots of room, individual covered areas, comfortable furniture.

Concierge Level: I paid the extra to participate in this additional service. Although the food presentations are small in size, they are very elegant and tasty. Gene, one of the main concierge managers, wore a smile (not fake) 24/7! He'd always tried to accommodate his guests above and beyond what is normally expected.

Maid Service: We stayed in and out of our room most of day with "No maid service" sign on, so we didn't have normal service. But, when I called at 4:00pm, they came up within 20 minutes. Guy was one of the service people who went the extra inning to ensure we had extra pillows and our couch bed made.

Checkout: No hitches....easy.....wonderful sendoff! Several behind desk urged me to come back and visit them again (not just the girl checking me out)!

Special Note: Farrah and Alexi (at the front desk) remembered my name throughout my stay and always greeted as they saw me leaving and/or returning to the hotel. I thought this was a wonderful personal touch and makes me want to return as soon as I can.