This is a beautriful new hotel in a very modern building and it seems they were still working out some engineering kinks. We loved our 1 bedroom suite with two awesome balconies although I found the angle of the TV in the bedroom to be difficult to watch from bed. We had problems with the toilet 3 mornings in a row and trouble with a/c the 3rd night which meant we slept (sort of) warm and sweaty and with the windows open, the outside noise was irritating. The next morning when I asked to be switched to another room and they showed no similar rooms available, they put us into the presidential suite, which was out of this world. No delay, no fuss, no attitude. Great service was provided and we left very happy campers. More than I can say for our experience in Orlando afterwards, but that's another story. The restaurant was very good. The polenta is to die for.