I chose the Epic in Miami after reading several reviews in your site. Some said it was the best hotel they had ever stayed in their lives. Quite a statement. Decided to check it out and frankly, test Tripadvisor reviewers as well.
The result was extremely satifying.
What Kimpton did with the Epic is unique!
Great feeling upon arrival, a new format that is very refreshing.
The right price and the right attitude towards how they charge. Very correct and appreciated.
Above all, however, this hotel offers service. Excellent service.
Everyone treated us (and people around us) with the correct measure of familiarity and distance people look for in hotels.
People like Gene, Bruno, Jacqueline and others made the difference.
I wouldn't stay anywhere else in Miami after this experience.
I truly hope they keep it up in the future.