My stay at the EPIC was, without a doubt, the best hotel experience I've had yet. The valet parking staff opened the doors for me and the rest of my family with a smile and a welcome upon our return every time we left. We were greeted by an employee I believe his name was Andy... I can't seem to jog my memory now but he explained every detail from room key function to events of the day.
The pools were jaw-dropping and extremely clean, as soon as we put our things down we were offered fresh towels on the poolside lounge chairs and water with lemon slices. The kids played with the wii they had available right next to the pool after they finished with the water noodles also offered by the staff.
The lobby was always impeccable (the whole hotel was) and filled with tasteful music. The elevator was always on time, they had six so there was always one close to your floor.
The gym was equipped with the latest machines and what seemed to be a pilates or aerobics room complete with mats and an iPod docking station.
The view from our room was simply stunning, the only complaint there, is the few hours the construction crew was sounding drills on another building (EPIC staff previously appologized for this).
To wrap this very long review up, we lost one of our room keys before checkout. After turning over the whole room we gave up and expected a fee for this. When we informed the concierge she shrugged it off and kindly told us not to worry, it happened all the time, and there was no fee.
I took time to write out most of my experience because people deserve to know that the EPIC is the definition of luxury.
I live in Miami and plan to go back in February to celebrate my daughter's 16th birthday.
Thank you for the experience!!
- Official Description (provided by the hotel):
- The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Amex, Sabre Hospitality Solutions, TripOnline SA, Agoda, Travelocity, getaroom.com, Odigeo, Jetsetter and Tingo so you can book your EPIC Hotel - a Kimpton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Epic Hotel Kimpton