We spent the first weekend in October 2009 at the hotel, as we'd travelled up from the Keys to watch 'The Killers' (on Saturday) and the Bills @ the Dolphins (on Sunday), and we found it absolutely wonderful.
We treated ourselves to Sunday brunch, at the Area 31 restaurant, and the food and services was excellent. We also tried the room service, and again the food and services was excellent.
The rooms are clean, spacious and very stylish and matched the five star rating.
We unfortunately, had a few quibbles. On arrival, the previous guests' used soap and shower gel was still in the shower cubicle. Also, the complimentary toiletries were open and previously used (for a five star I wouldn't expect this to be the norm). These items were never replaced, and we're glad we'd brought our own.
We were also disappointed, that the hotel failed to leave us a card to order breakfast on our last morning. I'll assume this was an oversight.
Finally, our real problem was the bill pushed under the door, that was twice as much as it should have been (we'd paid some items twice, and charged for the 'honour bar' that we never used). To the hotel's credit, this was resolved immediately.
I would recommend this hotel, but would ask you to check your bill carefully.
- Official Description (provided by the hotel):
- EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more less
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- Also Known As:
- Epic Hotel Kimpton