Dogs barking on floors, concierge lounge was a joke with cold food/coffee, room service forgot items then took forever to get delivered, and woman scheduling groups was very disorganized and didn't seem to have clue as to originally submitted itinerary. Location is nice .. Several restaurants and a Whole Foods just blocks away (which was perfect for actually buying a hot cup of coffee). Room was pretty and view nice over water. Nightlife great but bar service outside by pool was horrendous ... 19 mins to get 2 beers with 4 Bartenders/2 waitresses and only 6 customers. Terrible.
- Official Description (provided by the hotel):
- The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more less
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- Also Known As:
- Epic Hotel Kimpton