Pampering without pretension! Loved this hotel, so professional but helpful, friendly without any arrogance or 'hauteur'.
Welcoming arrival, luggage safely taken care of, ( special thanks to Christopher) and checked in as soon as possible. Concierge on hand to suggest things to do if arrival too early ( in case of end cruise)
Beautiful accommodation, so spacious! Housekeeping brilliant, a lovely lady went out of her way to help. Loved this hotel and can certainly recommend it
I had a problem on confirming my transfer to airport ( not booked through hotel) but they were absolutely wonderful and sorted out complimentary transport and as a solo senior traveller went over and above expectations to make sure my holiday ended well.
Special thanks to Aubrey, the concierge, and her colleagues. Can't wait to visit again!
- Official Description (provided by the hotel):
- The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more less
- Reservation Options:
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- Also Known As:
- Epic Hotel Kimpton