The Epic Hotel is a great value when you consider the spacious, modern designed rooms with large balcony overlooking downtown Miami, on the river. As with all Kimpton properties, the staff is trained in the art of providing a fantastic guest experience. Friendly, genuinely interested in you and making your stay the best it can possibly be.
I was able to get a 9 am check-in without having to beg or pay extra. Monica, the front desk agent, mistakenly gave me a room that had a table instead of a bed - scheduled to be used by lawyers working a trial. She was overly apologetic to the point of me being embarrassed. She gave me a $50 room credit and then sent a bottle of great Pinot Noir and appetizers to my room that evening. Totally unnecessary but very appreciated.
The property is immaculate with a world class spa and workout facility and a great pool on the 16 floor overlooking city, river and nearby buildings. Pool staff could not have been nicer, thanks Paola for keeping my hydrated!
Complimentary wine tasting in the lobby from 5-6pm adds to the overall value of staying at the Epic. If you are a lover of Japanese food, make Epic your next Miami destination. Zuma restaurant located on the ground floor overlooking the river serves the freshest and most creative sushi in Miami. A late night, trendy crown makes Zuma a great place to people watch while enjoying the fantastic food. If you don't prefer Japanese fare, you have a wide variety of choices within a short walk.
You can't go wrong by staying at Epic Hotel and if something were to go wrong, you are assured that the staff will make it right. I was there on business but would return for vacation.
- Official Description (provided by the hotel):
- The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more less
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- Also Known As:
- Epic Hotel Kimpton