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“Heart of Miami” 5 of 5 stars
Review of EPIC Hotel - a Kimpton Hotel

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EPIC Hotel - a Kimpton Hotel
4.5 of 5 Hotel   |   270 Biscayne Blvd Way, Miami, FL 33131 (Downtown)   |  
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Hotel amenities
Ranked #5 of 129 Hotels in Miami
GreenLeadersGold level
Boston
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Heart of Miami”
5 of 5 stars Reviewed yesterday NEW

Great view from any room, excellent customer service, the front desk was very friendly and helpful. On weekends it gets crowded so if you are going out and need your car (from the valet service) it may take up to 20 minutes. Room was clean. Food in the restaurant upstairs was great. Bar service was good. I will recommend this hotel if you are looking to have a real feel of the city of Miami.

Stayed August 2014, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,012 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (498)
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English first
Putrajaya, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Services are very good and the staffs are very pleasant. I was staying at other place and interested in staying in the hotel, the staff i.e Ms. Kelly Valdes, was more than helpful when she helped me secure a room. The room had a balcony overlooking the water and the room was clean and very nice.

  • Stayed September 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary J, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, 2 days ago
norazlan r

We are so glad that you loved our services. Kelly is pretty incredible and always willing to help our guests. I am glad that she was able to set you up in a great room. We hope to have you back with us soon!
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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Beginning of my 60th Birthday Trip. Staff made it an Epic event. With a fabulous cupcake, champagne and little 60 sparkles everywhere!!!! I cried when I walked into my room!! So many kind touches!! Phone call to see if i needed anything etc,etc, etc
Also enjoyed restaurant and being downtown. Wish i could remember everyones names. If ever possible i will stay at Kimpton

Stayed September 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary J, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, 3 days ago
Waiohonu

WOW, we are all blown away by your warm note. We are so happy to have had the chance to share your birthday with you. 60 is a lot to be proud of, so we wanted to make sure you felt that way too. I hope that we will be welcoming you back shortly for another great celebration.
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Bonaire
Top Contributor
81 reviews 81 reviews
23 hotel reviews
Reviews in 32 cities Reviews in 32 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had made reservations for two nights using Kayak.com
Our stay was great. Upon arrival, we were friendly welcomed by the check-in staff. Our room 2009 was immediately available and offered us spectacular views over the area and Miami harbor.
Nice large comfy bed with a choice of cushions, spacious bathroom and a nice & wide balcony.
We could not have been more happy except for the lack of free Wifi for which you have to become a member of the Kimpton family first. Come on! When one pays $200 plus per night, Wifi should be included right?

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary J, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, 3 days ago
MMBonaire

This is all such fabulous feedback, thank you so much. We are beyond delighted to hear about your experience. The view from your room was great. The nice large comfy bed and balcony can really make your stay in Miami pretty perfect. Regarding the internet, we do have it complimentary for all members of Kimpton Karma. This provides you with complimentary internet across all of our properties. We look forward to another great stay here at EPIC.
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Madrid, Spain
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very "wow" at a good price. Greatly located, spectaculor views, fab cars and handsome people guaranteed for those who like it, very friendly staff everywere, wifi for free in room if you register a as Kimpton guest, amenities, big bath, cosy bed, irondesk, terrace, all clean and quiet, etc. I love the fact of the hotel being pet friendly, I saw such lovely dogs. Keep in mind the reception hall is COLD - dear Kimpton, I was freezing to death every time i walked through. Did not try breakfast of any other food so no idea.

Room Tip: Mine was close to the lift and was totally silent, so i recommend it. High floor if you want to see...
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  • Stayed September 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary J, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, 3 days ago
Periplanomeny

What a “wow” review! I am so glad that you enjoyed all of our in-room amenities. The large tub and cozy bed really allow you to get comfortable during your stay. Sometimes it even makes you never want to leave. I am glad to hear that you had an EPIC stay and am excited for your next one.
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Naples, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 6 days ago NEW

Gorgeous hotel, rooms are very stylish, clean and modern. This has become our favorite home away from home. The staff are so attentive, they always offer extra perks like a complimentary glass of wine or a room upgrade if possible, I love the yoga mat in the room but there is also a full spa/health facility in the hotel in addition to great pools. We always enjoy eating at Zuma which is not part of the Epic but is located on the lobby floor of the hotel, so very convenient!

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary J, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, 3 days ago
Sue L

We are so flattered to be your home away from home. We always try to do something extra for our guests, so it is so nice to hear how much you appreciate that. Also, it sounds like you had a chance to experience our spa Exhale. They truly do an excellent job. Whether it is yoga in the room, or at the spa, you can always complete a vinyasa on property.
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Newcastle upon Tyne, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything about my stay was amazing. Such a shame it was only one night at the end of the trip. We'd spent 10 nights in south beach then went on a cruise and stayed here for our last night in order to sample downtown Miami and it did not disappoint. Lobby is impressive (amongst the expensive cars parked out front) and the room was beautiful. Each room seems to have a large balcony which we enjoyed after our night out and a stunning HUGE bathroom. The pool area was very trendy and had a nice view over Biscayne. We ate lunch at Area 31 on the terrace next to the pool and the food was great. The waiter was extremely helpful and friendly and recommended us places to go in the area. The best recommendation was a ten minute walk from the hotel to an island where wild iguanas lived; we got up close to them and loved it! The staff and service were both brilliant. There is a menu in the bathroom with an extensive list of things you can borrow during your stay- I used their curling tongs which was a god send as my UK tongs didn’t work the whole trip due to the voltage! We went out in Brickell which is a cool area, different to south beach and had a really good night; lots of restaurants and bars and just a five minute walk from hotel (ten in heels!)
I would recommend this hotel to anyone visiting Miami and if I went back I would definitely stay again.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary J, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, 3 days ago
AnnaJaneStearman

Everything about this review is amazing! Thanks so much. I am so glad that you were able to enjoy our large balconies and huge bathrooms. You really get a view of the entire city from those balconies. You can even see the island you visited.

It sounds like you had a chance to explore the downtown area and visit Brickell too. I’m glad you could truly experience our city like a local. We love the Miami lifestyle and so we love sharing that with you. Thanks for recommending EPIC and we look forward to having you back soon.
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Additional Information about EPIC Hotel - a Kimpton Hotel

Address: 270 Biscayne Blvd Way, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Miami
#3 Romantic Hotel in Miami
#3 Spa Hotel in Miami
#3 Luxury Hotel in Miami
#4 Family Hotel in Miami
#5 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — EPIC Hotel - a Kimpton Hotel 4.5*
Number of rooms: 411
Official Description (provided by the hotel):
The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
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Also Known As:
Epic Hotel Kimpton

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