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“Lovely Hotel with a Wonderful Staff.” 5 of 5 stars
Review of EPIC Hotel - a Kimpton Hotel

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EPIC Hotel - a Kimpton Hotel
5.0 of 5 Hotel   |   270 Biscayne Blvd Way, Miami, FL 33131 (Downtown)   |  
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Hotel website
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Hotel amenities
Special Offer
Up to 30% off
Ranked #5 of 111 Hotels in Miami
Certificate of Excellence 2014
GreenLeadersGold level
Raleigh, North Carolina
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
“Lovely Hotel with a Wonderful Staff.”
5 of 5 stars Reviewed August 5, 2014 via mobile

This was my first stay at the Epic Hotel in Miami, and my boyfriend and I were excited to be in residence for a long weekend. The contemporary décor in the hotel is tastefully done and the location is just a short ride away from South Beach and other downtown shops and eateries. Our room was spacious, well appointed, and always cleaned thoroughly. And the staff at check-in, at the property's fabulous spa, and in their delectable sushi restaurant were always courteous, professional and helpful. Should we visit Miami again, we will definitely return to the Epic Hotel.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,282 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (585)
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English first
Quito, Ecuador
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 5, 2014

I've stayed in Viceroy and others and there is none like the Epic. Best everything!!!! Totally worths the money! Definetly the name makes sense. It is Epic! Room service rocks and staff is polite and mind their own bussiness and the beds are amazing!!!! Best quality of bath products and great minibar

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 5, 2014

Had a great stay at this hotel for our anniversary. The room itself was clean and the view we had from the 25th floor was incredible. However the valet service in the evening is IMPOSSIBLE if you want to get in or out. This was a definite turn off for this hotel property, I expected a lot more.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 5, 2014

This Hotel was amazing but a bit above my class. All the people here were very upper class. I felt very out of place. I'm more middle class. I was very impressed with the room we had. Room services was slow and expensive. The restaurant did not serve lunch on weekends, they only served brunch. This was not a very kid friendly place. Some of the other kids that were there were insanely well behaved, so when my 5 year old acted up it was rather embarrassing. All in all it was a very nice place, but just felt out of place. The staff was extremely nice and helpful.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Hull, Massachusetts, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 5, 2014

This is my first stay at the Epic Hotel in Miami but I'll definitely be back! Jennie the receptionist treated me like I was family, answered all my questions about the local spots to visit and was kind enough to fulfill my request for a room overlooking Biscayne Bay. The rooms are gorgeous!

Everyone is so polite and welcoming, from the doormen to the concierge. Even the guests in the elevator told me to try the hotel's Zuma restaurant ~ when they learned it was my first stay here.

Add this hotel to your "must visit" list and I believe you'll be thrilled!

Room Tip: Ask for a room overlooking Biscayne Bay. They were kind enough to give me a King Suite : ) and it ov...
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  • Stayed August 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chelmsford, United Kingdom
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 5, 2014

Although situated downtown, the views over Biscayne Bay from this hi storey luxury hotel are beautiful. The hotel is contemporary in style with luxurious king size loungers around the pool on the 16 the floor. The staff were extremely attentive and you were made to feel like a VIP.
Of an evening, the vibe was very young and glamorous with a busy bar and DJ around the pool in the evening. A perfect spot for people watching!
The complimentary yoga mat in each room was a nice touch and enabled me to enjoy a few sun salutations whilst taking in that great view in the morning. Also the day was nicely rounded off with a complimentary wine tasting hour before heading off to dinner to one of many restaurants within walking distance. Would definitely stay here again when next visiting Miami.

Room Tip: Upgrade to a sea view was worth it.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2014 via mobile

Absolutely beautiful rooms, the bathroom was stunning, didn't get a chance to try out the huge bathtub, staff were very helpful at reception and in the dining room. Would stay again if in Miami again.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about EPIC Hotel - a Kimpton Hotel

Address: 270 Biscayne Blvd Way, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Miami
#4 Business Hotel in Miami
#4 Spa Hotel in Miami
#4 Luxury Hotel in Miami
#5 Family Hotel in Miami
#5 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — EPIC Hotel - a Kimpton Hotel 5*
Number of rooms: 411
Official Description (provided by the hotel):
The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
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Also Known As:
Epic Hotel Kimpton

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