Booking com reservation: Upon arrival t 4 pm with two children room was not ready, we had to wait for 90 minutes, were offered service credit for compensation. Service credit was not on the bill at departure. room was a smoking (cigars) room, regardless of written family reservation. Dead goldfish in the room. No proper restaurant in the hotel, just a nice japanese one, which is booked out all the time. Valet parking very time consuming in the evening.