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“Amazing Hotel with undescribable ambiance!” 5 of 5 stars
Review of EPIC Hotel - a Kimpton Hotel

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EPIC Hotel - a Kimpton Hotel
4.5 of 5 Hotel   |   270 Biscayne Blvd Way, Miami, FL 33131 (Downtown)   |  
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Ranked #5 of 129 Hotels in Miami
GreenLeadersGold level
Melbourne, Florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Amazing Hotel with undescribable ambiance!”
5 of 5 stars Reviewed February 17, 2014

Everything about this hotel was amazing. From the minute we drove up and were greeted to the desk staff etc, it was the best experience. Not once were we not welcomed with a smile, friendly conversation, etc. The room was one of the most beautiful I have ever stayed in. We were on the 24th floor and had an outstanding view of our surroundings. The design and fixtures in the room were most unusal, relaxing and very upscale. I definately look forward to staying there again. I am a travel agent and hope to book my clients at this location.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felix B, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, February 23, 2014
Carole H
Thanks a lot for your great review. I am super thrilled how much you enjoyed the stylish ambiance of our hotel and certainly the view and the rooms. As a travel agent you have been around, compliments from a travel pro are hard to achieve. I am super excited that we did not only meet but exceeded your expections.
Please come back soon / EPIC wishes / Felix Brandt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (518)
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English first
Tampa, FL
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 17, 2014

Last year, after a stay at the Epic for the Miami Boat Show, I sadly wrote a very negative review about the Epic. The Kimpton Hotel Chain, hotels we adore, had just taken it over and had not had time to bring it up to Kimpton standards. Well, what a difference a year makes!! We gave the hotel another shot during the 2014 Boat Show and, boy, does it shine!! In every way.

We knew, right away, that things were different beginning with staff. The people we had praised last year were still there, doing a great job. The conniving concierge and the sneaky bartender were long gone!

Reservations, check-in, excellent advance rates for a downtown Miami hotel, lovely amenities were perfect. The double king room was spacious, clean and, as always, filled with those architectural details that distinguish Kimpton. The view overlooking the bay and surrounding skyscrapers is amazing.

No service was too small. The restaurants, Zuma and Area 31, were delicious adventures in cuisine and people watching, room service was prompt and delicious and concierge service got us a car and driver for the day on short notice.

It was a perfect stay -- I mean really....how often can you say that about a hotel?? Great to see the Epic transformed by Kimpton.

Room Tip: Ask for a water view looking towards the cruise terminal.
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 14, 2014

We stayed at the EPIC when we moved to Miami last year while we waited on our furniture to arrive. It was clean, modern and had great restaurants. Our room was spacious and very comfortable. We also had a lovely view of the Miami River and a little of the bay. We highly recommend the hotel.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 13, 2014

I was truly impressed with the hotel. The ambiance was nice and the room was quite large. The view of the river and neighboring buildings at night weren't as bad as I thought they we would be. I highly recommend Epic even for a night stay.

Stayed February 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, North Carolina
Top Contributor
88 reviews 88 reviews
27 hotel reviews
Reviews in 33 cities Reviews in 33 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed February 13, 2014

Beautiful lobby, spacious rooms, delicious in house restaurant (Area 31) was incredible, heard that Zuma is even more so. Had a king view room w/ balcony which was perfect. Love the Kimpton chain, they are our "go-to" hotels when not staying at vacation rentals. Kimptons are consistently consistent and wonderful.

Service, setting, cleanliness, appointments, comfort, customer care, In-Touch membership are all exemplary.

Can't go wrong, highly recommend Kimptons and Epic at every occasion.

Green Features: Eco-friendly and recycle program is reassuring, promising and more reason to stay at this and any Kimpton.
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pembroke Pines, Florida
1 review
5 of 5 stars Reviewed February 13, 2014

First off i'd like to thank the G.M. Brett Orlando who has been quiet gracious and there for all my concerns. Working in the same industry but filling ships i truly do like when the service is just as good as the accommodations.

The first time i stayed at the Epic in Miami was in September and will be staying tomorrow night for Valentines Day with my girlfriend(which they assisted me with flowers etc). From the second you pull up to the lobby i could tell it was going to be a great time. Coming into the private elevators going up to my room the first thing i loved was the view, right in the heart of Downtown, and the view was amazing(across from the ViceRoy) and the waterway below. What i especially did like was the handwritten note Brett left in my room; I'm big when it comes to the small things.
Room service is great, room is great and look forward to going to Area 31 this time which i didn't have time last time as well as the pool area.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 12, 2014

I decided to book a room for the night since we were having a romantic dinner at the hotel Zuma. The hotel is gorgeous, the service is top notch! We asked for a late checkout and it was no problem. The door key even worked after check out time. There is a great happy hour on the 16th floor by the pool. Valet was very courteous and professional even when it was a madhouse. This is our first visit to this hotel and being Miami locals it will not be our last! Loved loved this hotel!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about EPIC Hotel - a Kimpton Hotel

Address: 270 Biscayne Blvd Way, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Miami
#3 Spa Hotel in Miami
#3 Romantic Hotel in Miami
#3 Luxury Hotel in Miami
#4 Family Hotel in Miami
#5 Business Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — EPIC Hotel - a Kimpton Hotel 4.5*
Number of rooms: 411
Official Description (provided by the hotel):
The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
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Also Known As:
Epic Hotel Kimpton

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