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“As would be expected for a Kimpton, Perfect!” 5 of 5 stars
Review of EPIC Hotel - a Kimpton Hotel

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EPIC Hotel - a Kimpton Hotel
5.0 of 5 Hotel   |   270 Biscayne Blvd Way, Miami, FL 33131 (Downtown)   |  
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Up to 30% off
Ranked #7 of 113 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
Asheville, North Carolina
Level Contributor
94 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“As would be expected for a Kimpton, Perfect!”
5 of 5 stars Reviewed February 13, 2014

Beautiful lobby, spacious rooms, delicious in house restaurant (Area 31) was incredible, heard that Zuma is even more so. Had a king view room w/ balcony which was perfect. Love the Kimpton chain, they are our "go-to" hotels when not staying at vacation rentals. Kimptons are consistently consistent and wonderful.

Service, setting, cleanliness, appointments, comfort, customer care, In-Touch membership are all exemplary.

Can't go wrong, highly recommend Kimptons and Epic at every occasion.

Green Features: Eco-friendly and recycle program is reassuring, promising and more reason to stay at this and any Kimpton.
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,373 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (609)
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English first
Pembroke Pines, Florida
1 review
5 of 5 stars Reviewed February 13, 2014

First off i'd like to thank the G.M. Brett Orlando who has been quiet gracious and there for all my concerns. Working in the same industry but filling ships i truly do like when the service is just as good as the accommodations.

The first time i stayed at the Epic in Miami was in September and will be staying tomorrow night for Valentines Day with my girlfriend(which they assisted me with flowers etc). From the second you pull up to the lobby i could tell it was going to be a great time. Coming into the private elevators going up to my room the first thing i loved was the view, right in the heart of Downtown, and the view was amazing(across from the ViceRoy) and the waterway below. What i especially did like was the handwritten note Brett left in my room; I'm big when it comes to the small things.
Room service is great, room is great and look forward to going to Area 31 this time which i didn't have time last time as well as the pool area.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed February 12, 2014

I decided to book a room for the night since we were having a romantic dinner at the hotel Zuma. The hotel is gorgeous, the service is top notch! We asked for a late checkout and it was no problem. The door key even worked after check out time. There is a great happy hour on the 16th floor by the pool. Valet was very courteous and professional even when it was a madhouse. This is our first visit to this hotel and being Miami locals it will not be our last! Loved loved this hotel!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston, Massachusetts
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 12, 2014

This is the second time I've stayed at the Epic and both experiences have been excellent. A nice clean and modern feel to the hotel. Great views of the Miami River opening up onto the Bay. The staff is extremely helpful and friendly. Wouldn't hesitate to recommend. The outdoor bar on the 16th floor is a great place for a cocktail.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Washington DC, District of Columbia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 9, 2014

The Epic Hotel is modern, accessible, with first rate amenities. We stayed at the Epic Hotel before our Celebrity Cruise. Epic is ultramodern from the grand foyer right up to the room. We had a bright light filled room with a bay view framed by high rise condos and yachts. Ashley greeted us at the desk with a warm smile and enthusiasm to ensure we had a good experience. When she learned it was my birthday, she sent us a wine toast. On Ashley's recommendation we had lunch at Area 31 the roof top restaurant. The Area 31 food was delicious. We had seafood, salad, and wine. The 3 for 1 lunch deal was wonderful. Natalie F, our server gave us great recommendations and attentive, but not intrusive service I predict Natalie and Ashley will one day run the hotel. Klimpton Hotels are distinctive. This was our second Klimpton Hotel stay. We stayed at the Klimpton Hotel in Washington, DC, another gem. We will be back to the Epic Hotel Miami.

Room Tip: Ask for room 3006 to have a great bay view.
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felix B, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, February 10, 2014
Toussaint B
Thank you so much for your great review on tripadvisor and for having stayed with us both at the EPIC and in Washington. I love to hear how much you enjoyed your time at both properties.
We are all about style, great food and personalized service. Thanks for raving about exactly that.
Please come back soon to check on Ashleys potential promotion, we love to promote from within!
EPIC wishes/ Felix Brandt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallinn, Estonia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 7, 2014

Found this hotel after looking online prior to my arrival to Miami. Was in town to see an old girlfriend I hadn't seen in 25 years.
The hotel is in a prime spot for the beach and surrounding areas.
I had a bad experience later on in my trip with the Setai hotel and was thankful that I was staying here.
All of the staff were warm and respectful. Rooms were nice and I could see the sunsets!
Only complaint ws that I had to go home

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felix B, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, February 10, 2014
Thanks so much for your great review. Considering us the best place in Miami certainly doesn't get any better. Our staff being warm and respectful makes me especially proud. EPIC and Kimpton are all about true genuine care, I am glad you got to experience it.
Please come back soon, our friendly staff is waiting!
EPIC wishes/ Felix Brandt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
106 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
5 of 5 stars Reviewed February 6, 2014

I booked a room for just 2 nights and as a inner circle member i try to go to Kimpton hotels when i have a chance.
I have been going to the Epic Hotel for over 15 times and i can tell you that expect for one time I have enjoyed every stay a lot.
This time I was greeted by Alejandro at the front desk and he made me feel imidiately like I felt I was home. I got an upgrade to a better room by arrival and i have to say ot was a fantastic room! I would recommend everybody to upgrade to a suite, its money well spend.
The room they gave me was 2619 which has beautifull views over the river. Special thanks to Tara to be so professional and to be so helpful with any questions i had, she is top notch.
Also special Thanks to the pool team where nothing seems impossible. An advice ask at the pool for Oscar, Carlos or Andrew... They will serve you at the pool like no other hotel does. Fantastic guys!
Go to the epic, It wil be an epic stay!

Room Tip: Upgrade to a suite or try the club level!
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  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about EPIC Hotel - a Kimpton Hotel

Address: 270 Biscayne Blvd Way, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Miami
#5 Family Hotel in Miami
#5 Romantic Hotel in Miami
#6 Luxury Hotel in Miami
#7 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:5 star — EPIC Hotel - a Kimpton Hotel 5*
Number of rooms: 411
Official Description (provided by the hotel):
EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
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Also Known As:
Epic Hotel Kimpton

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