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“Great location” 5 of 5 stars
Review of EPIC Hotel - a Kimpton Hotel

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EPIC Hotel - a Kimpton Hotel
4.5 of 5 Hotel   |   270 Biscayne Blvd Way, Miami, FL 33131 (Downtown)   |  
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25% Off + FREE Upgrade
Ranked #6 of 129 Hotels in Miami
GreenLeadersGold level
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Great location”
5 of 5 stars Reviewed January 27, 2014

The hotel is located in the new dowtown of Miami and is surrounded by the sea and streets. The hotel is very nice and the rooms are good too. The pool area has a great view. If you want to see the best cars in town and be in a cool place, this is for you.
I would visit it again.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (504)
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Belgium
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 27, 2014

Great place and location downtown. No mass hotels, nice feel. Service great and personalized. Good restaurant and pool area. Building not very obvious as a hotel, which I liked. definitely stay there during my next visit.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hamilton, Bermuda
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 27, 2014

Stayed here last year for the second time. Staff were just as helpful and friendly. Hotel hasn't changed much within a year but it still holds up to its standards. The only gripe I had was the valet service. I wish there was something they could do to expedite the car service but I understand that it's quite difficult as the property doesn't sit on much real-estate. Expect to wait at least 10 minutes before getting your car from the parking garage connected to the hotel. Other than that it's a great hotel. We stayed in the same type of room - a waterview king - The view was just as nice, especially at night. Next time I'm in Miami I will be staying here as this is my go-to hotel whenever I'm in the area!

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
Top Contributor
65 reviews 65 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 27, 2014 via mobile

My husband and I are Inner Circle with Kimpton and needless to say we travel a great deal. This our fourth stay at the Epic. We love the location and ability to walk around the area. We fill out a preference list as part of profile and unfortunately the Epic missed our coffee pot in our room. The jacuzzi tub in our suite 2620 did not work and I really needed it. They did give us a late check-out - thanks so much Zachary! We got to have a great Sunday brunch. When we returned our door key didn't work - back downstairs to get it reprogrammed. Back upstairs and guess what, still didn't work. Back downstairs for the second time to be told it should work, really?! You think I have nothing to do but come down and bug you?! Thank goodness someone else stepped in and sent security to meet us to reset our lock, finally we got in. Nothing tragic in any of this but when you pay the rates you pay for the Epic, being Inner Circle and long time loyal Kimpton customers I expect more. Maybe next time.

Stayed January 2014, traveled as a couple
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NYC, US
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 26, 2014

This is a 3rd time we are conning back to this hotel.
Room tip: 1830 is looking over the exhaust from the kitchen of Area 31 restaurant. So you will not be able to spend time on the balcony. But views from this room are not greatest so it's not a big deal.
I specifically want to mention pool side and pool supervisor Oscar. This man runs a very nice and professional operation. Everyone very friendly, fast, food is good. Oscar and his crew makes you feel very welcome and makes your day hassle free. You want it? you got it! Good job! Coming back again and will recommend to friends.

Stayed January 2014, traveled on business
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Dallas, Texas
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 26, 2014

Great and fast customer service upon check in! The room was amazingly clean and the free berries and cheese were delicious.The balcony was really big, with great views to the river/canal. We walked to Brickell village which has several restaurants and a few shops.
Something to point out: The valet service was a bit awkward! Upon arrival 5 valet guys were just looking at us as if we were in the wrong place. We had to get out of the car and finaly one of them asked if we were checking in! Very unorganized! Checking out, they keep asking us what kind of car it was! Seems like they could not find it!

Room Tip: South Canal view
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Green Features: Noticed they labeled the bin in the room for recycles and trash.
  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed January 24, 2014

If you're going to Miami, you MUST stay at the EPIC. My first stay at a Kimpton was in Phoenix and it was such a pleasure that I decided to become one of their "In Touch" members and to seek out their other properties for future trips.

Our experience in Miami was amazing, thanks to the outstanding facilities and mostly to the care we received throughout our stay from Zack. He provided an upgraded room (higher floor) with a beautiful view, had a bottle of wine and candy sent to us upon arrival, promptly responded to our questions and special requests, and made sure we knew where to go/how to get around in the area. He was like our personal on-demand concierge.

My only regret is that we couldn't have stayed longer and take advantage of the spa, which was serene and lovely.

Room Tip: Become an In Touch member, if you're not one already and when checking in, ask what kind of room...
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about EPIC Hotel - a Kimpton Hotel

Address: 270 Biscayne Blvd Way, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Miami
#3 Spa Hotel in Miami
#3 Luxury Hotel in Miami
#4 Family Hotel in Miami
#4 Romantic Hotel in Miami
#5 Business Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — EPIC Hotel - a Kimpton Hotel 4.5*
Number of rooms: 411
Official Description (provided by the hotel):
The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
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Also Known As:
Epic Hotel Kimpton

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