My family went to Miami for a "pre-Christmas" holiday. Prior to the trip, we scoured the hotels in Miami and South Beach because there were so many to choose from. We finally landed on the Epic because of the combination of location, ratings, and price. The Epic was all reviewers said it would be: it is a lovely, modern property with beautiful Biscayne Bay views; the staff are friendly, helpful, and open to making your stay exceptional; and, the location was central to just about everything we wanted to do! Unlike other vacations, we ordered room service just so that we could eat on the balcony and soak in the Bay view. One of the most relaxing and enjoyable vacations we've ever had!