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“Wonderful stay” 4 of 5 stars
Review of EPIC Hotel - a Kimpton Hotel

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EPIC Hotel - a Kimpton Hotel
4.5 of 5 Hotel   |   270 Biscayne Blvd Way, Miami, FL 33131 (Downtown)   |  
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Ranked #4 of 130 hotels in Miami
GreenLeadersGold level
Tampa, FL
Top Contributor
52 reviews 52 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
“Wonderful stay”
4 of 5 stars Reviewed December 2, 2013

This is my second time staying here. They had a great weekend getaway rate. The service is top-notch. You feel like a royal with all the niceties of the staff. The rooms are nicely appointed, but ours probably needed a little TLC. For 5 stars you expect perfection. Nonetheless we were spoiled being on the 28th floor. The views from the balcony were stunning. All of the rooms here are fairly large and comfortable.

Room Tip: Entry level rooms are large and have nice bathrooms
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Green Features: They recycle in the rooms but didn't see anything in the lobby areas
  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felix B, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, December 3, 2013
hjhoosier
Thanks so much for your kind review. I love your comment about our oustanding views and that you felt treated like a royal. We take a lot of pride in our staff, please rest assured that your positive comments have already been passed on.
Please come back soon! EPIC wishes/ Felix Brandt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,948 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (468)
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English first
Philipsburg, St Maarten-St Martin
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 30, 2013

This resort is a 5 star hotel however the in room dining menu and food is 3 star which doesn't exactly match. Food is always overcooked or salty. Breakfast is the best meal I had here. Other than that I enjoyed the stay. Convenient location, beds are heavenly, bathroom tub is just wonderful etc. All in all I would stay here again but still prefer J.W. Marriot Marquis right across the street.

Stayed November 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felix B, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, December 3, 2013
Mardia R
Thank you very much for your kind review. I am extremely pleased to learn that you enjoyed the comfort of our bed and the wonderful bath tub. In regards to our In Room Dining menu, we are in the process of creating a complete new menu which I am sure you will enjoy!
Please come back soon to check it out. EPIC wishes / Felix Brandt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2013

Spent one night here. Staff was really nice, room was good, room service was great. Short ribs with gnocchi Mac and cheese, get yourself some and then enjoy the bliss of a food coma. Also it looks like the perfect hotel if you're looking for a convenient spot to park your yacht for an evening.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felix B, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, December 3, 2013
Katalina_NC
Thanks for your review and for having chosen us as your Pre Cruise Hotel. I am happy to learn how much you enjoyed our bathrooms and the location of the hotel. Even though considered very Miami chic and "IN" we cater to all kinds of guests from the business travel to families.
Please contact me directly prior to your next visit and I will make sure you will be given the room which best suits your trip. EPIC wishes / Felix Brandt
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Raleigh, North Carolina
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 30, 2013

I will first say this hotel is very nice. It's new, clean and the bathrooms are awesome! With that said, Miami is just not really my kind of place so I did find this hotel to be very loud and crowded. It's a very "young" "nightclub" scene kind of hotel and I was hoping for more refined/spa/elegant. But, this is Miami, so I get it. I personally wouldn't stay again, but that's because I'd prefer somewhere more quiet. Good location for a pre-cruise night though, which is what we did.

Room Tip: We had a great view of the water, but - that also came with being above the nightclub. Thank goodnes...
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  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felix B, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, December 3, 2013
DM_123452013
Thanks for your kind review. I am happy to learn that you enjoyed your room and most of all our In Room Dining food. EPIC is all about our guests and the ambiance.
Please come back soon. EPIC wishes/ Felix Brandt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, CA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 29, 2013

We stayed at the EPIC Hotel club level for three nights during Thanksgiving week. The hotel is nicely located and is very clean. The meals on the club level were very good. Only a handful of people actually took advantage of the meals which made our time in the club nice and quiet. Carlos, Gene and the gang were friendly and helpful. They recommended a couple of day trips and restaurants. The hotel valet worked out well. We did not have to wait for our car to be brought down. We simply text for our car and it was ready for us within 10 minutes. The only issue I had with the hotel was the that the beds were too small (doubles) which made sleeping a little tight for my family. Also the pillows were foam rather than the feather pillows I had requested. Parking costs of $37 a night were also pretty steep. Other than that, the hotel is centrally located to American Airlines Arena, the 95 Freeway, and many things in Miami (either to drive, take the Metro Mover, or to walk). I would highly recommend staying at this hotel and booking the club level. As for activities, our itinerary included: Day 1 - a drive through Little Havana, self-walking tour of South Beach and the Art Deco Buildings, and a Heat game; Day 2 - Taking an air boat tour of the Everglades via Everglades Safari Park (nice groupon coupon), and taking the Duck Tour SoBe (groupon). Our guide, Boogaloo was entertaining. Day 3 - Took a drive down to the Keys where we ate at the Key Largo Fisheries Café where the Mahi burger and Stone Crab Claws were tasty. We drove back and took out food from Sazon Cuban Cuisine where we ate back at the hotel/club.

Room Tip: Choose the club level. Although more expensive, you do get breakfast, lunch and dinner included whi...
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  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felix B, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, November 30, 2013
Dmyla
Thanks so much for your kind review. I am very happy to learn how much you enjoyed your time at our club level. We take a lot of pride in the service and the food served in our Club lounge and we appreciate you recognizing it. In regards to the pillows, please let us know next time that you would like feather pillows and we will be more than happy to deliver.
EPIC wishes, Felix Brandt
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curacao
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 28, 2013

just stay 3 nights at the epic. the room and commun areas look nice and wel take care off.the staff is really friendly and polite. i did not use the pool nor spa. the valet parking works fast and well.

i had diner on my own at area 31 , the food was good,the wine pleasant and the service excellent.

not so good is room service, twice the breakfast arrive cold and the second time there was no bread. i m not a fan of cold egg and coffee in the morning.
there is a open space between the room and bathroom, the toilet is separate with a door.
a very nice touch was that house keeping wrote a little note and drawning has a thank you for the tip.so people of house keeping ,thank you, i really like the drawning.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felix B, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, November 30, 2013
isabellaguevara
Thank you very much for your review. I loved your feedback in regards to your positive experience with our Housekeeping staff, we strive to keep our team happy, so they will take good care of our guests just like you. On another note, please accept my apology about your experience with our In Room Dining breakfast, we take critique very seriously and I will personally look into it.
Please come back soon. EPIC wishes / Felix Brandt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boynton Beach, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2013

The Epic is aptly named. It has it ALL . . . friendliest staff, great bars, outrageous restaurants, well-appointed contemporary styled rooms, it has a full spa as well as two heated outdoor pools. Your every wish can be fulfilled for you and your furry family member. Pet friendly is an understatement and there is no additional fee. My dog was spoiled by the staff with treats, being included in the daily complementary wine party from 5-6, lovingly addressed by name by the doormen, desk clerks and bartenders alike. We ended up extending our stay and are looking forward to being pampered again very soon. What a find! A five star hotel without a snooty attitude! A definite unique experience.

Room Tip: Request a high floor with water view. Downtown Miami's traffic is quite noisy. Also sign up fo...
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Green Features: Divided recycle bins in room. Hybrid cars receive a parking discount. NOTE: Overnight parking is $37/night - High but comparable for area.
  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felix B, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, November 30, 2013
mary beth a
Thanks so much for sharing. Wow, what a nice compliment telling us that we truly merit our name "EPIC". I am very happy you and your dog had a great time with us. Some of our Front Office team members have dogs as well, I guess it showed in their interactions with you.
Please come back soon to visit us. EPIC wishes / Felix Brandt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about EPIC Hotel - a Kimpton Hotel

Address: 270 Biscayne Blvd Way, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Miami
#3 Luxury Hotel in Miami
#3 Spa Hotel in Miami
#3 Romantic Hotel in Miami
#5 Family Hotel in Miami
#5 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — EPIC Hotel - a Kimpton Hotel 4.5*
Official Description (provided by the hotel):
The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
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Also Known As:
Epic Hotel Kimpton

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