Our driver pulled up to the Epic and BEFORE the door opened a bellman was at the back pulling our bags out. We walk to front desk and NOTHING but pure smiles were given and great customer service AS WELL as a nice cool glass of champagne to cool you off after the Miami humid rain storm out we stepped out of. There was infused COLD water as well.
Bellman waited until all of our check-in was complete an took us to our room. When you walked in EVERYTHING was bright airy and SO FRESH! LOVED EVERYTHING! the beautiful balcony with the SUPER awesome view of city and waterway.
The bathroom with the rain shower head as well was immaculate. The tub sits nestled in the corner where there is a window so from the bedroom you can see into the tub. A romantic touch. There is a shade you can pull down if need.
I was happy with the iHome system so I could hear music. The TV and phone were up to date as well. Bed was SUPER comfy!
The concierge was SO VERY helpful! They even set up our cool tour of the everglades.
I was SAD to leave. I only spent ONE night there but am SO READY to go back. REALLY a great value for the money.
I can't comment on WiFi being that I vowed to use as little electronic communication on vacation. And I had car service so I do not know about how well valet is. But EVERYTHING I experienced was EPIC!
The name is EPIC! and EPIC it was! Thank you Epic! I am NOW a Kimpton fan!