This Hotel was spectacular! Every year my friend and I celebrate our Birthday's with a Kimpton Hotel. This one was perfection. Upon arrival we were greeted by the front desk staff with Happy Birthday's and a glass of champagne. They quickly changed our room to a more pleasing room. Once upstairs we received a knock on the door with a surprise Happy Birthday Huge Chocolate Chip Cookie(it took us 2 days to eat). The customer service was to die for. The pool area was fabulous. They placed out towels out, came around with fresh water several times, even brought out a little fruit snack. This was pure luxury. The wine hour was always great. The Concierge Gabriel topped it off. He made reservations for my friends birthday at Trulucks. He made sure she had a fabulous Happy Birthday Dessert surprise at the end. Thank you Epic for making our Birthday's an Epic event!!!