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“Superb five star hotel” 5 of 5 stars
Review of EPIC Hotel - a Kimpton Hotel

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EPIC Hotel - a Kimpton Hotel
4.5 of 5 Hotel   |   270 Biscayne Blvd Way, Miami, FL 33131 (Downtown)   |  
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Hotel website
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Hotel amenities
Special Offer
25% Off + FREE Upgrade
Ranked #6 of 129 Hotels in Miami
GreenLeadersGold level
New York City, New York
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Superb five star hotel”
5 of 5 stars Reviewed September 6, 2013

As soon as you enter through the hotel lobby you realize that the Kimpton team is ready to make your stay as pleasant and enjoyable as they possibly can. The room was spacious and very nicely furnished and the pool area was perfect for spending some relaxing time. Oscar and Lady made sure we were well attended and made sure we had a relaxing time by the pool area. I used to be a loyal Starwood SPG member and have to say that after experiencing Kimpton hotels I am not looking back. They have provided me with a much more personalized service which is very much appreciated. Please keep it that way!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, September 7, 2013
Misterpepito
Thanks for your five star rating. We appreciate your wonderful comments about our hotel ambience, amenities and rooms. It makes us happy that our staff, especially Lady and Oscar provided a personalized and attentive service. We are looking forward to many more stays with us. Please return soon.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,041 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (507)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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English first
Sao Paulo, SP
1 review
5 of 5 stars Reviewed September 5, 2013

The hotel is very modern, confortable and offers a great service. The concierge service is excelent. The room has a balcony with a beautiful view to the town and water at same time. The bathroom is very spacious, separate section for the toilet, shower and soaking bath. Great location. Glamourous Ambiance. I opened my window and had a beautiful view to the town and water at same time. I recommend this hotel in downtown much better than the hotels in Miami Beach.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, September 7, 2013
andreamoraes2004
Thanks for sharing such excellent comments from your stay. We are excited to hear your feedback about our comfy rooms with private balconies and stunning views over the waters of Biscayne Bay and Miami and our attentive and friendly service, especially our Concierge service.
We hope your travels will bring you back to Miami and our hotel soon again.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parkland, Florida
1 review
5 of 5 stars Reviewed September 5, 2013

Very nice hotel, with a very friendly staff. Rooms are very nice and food is even better. The look of the hotel is unique with a warm feel to it (very Miami). Location is great close to shopping and beaches. I would highly recommend

Room Tip: Select a room with water veiw
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Green Features: they make an effort for the environment and this was the frist hotel that had a recycle bin in the room. They also take steps to conserve water in the hotel
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, September 7, 2013
mark c
Thanks for your wonderful review. We are happy to hear that you had a great time at EPIC and felt like home in our comfy rooms with genuine and caring employees.
We are looking forward to your next stay with us. Please return soon.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 4, 2013

Coming from the UK, Epic & Kimpton are brand names we weren't aware of, so this was a gamble, however the gamble paid off, we absolutely loved this hotel, stylish, very attentive staff and I'd recommend the breakfast option...fantastic, we had a great three days there.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, September 5, 2013
TheRockHunter
Thanks for posting your feedback from your recent visit. We are thrilled you selected us and had an amazing time at EPIC. We appreciate your compliments regarding our attentive and friendly employees and our luscious breakfast buffet.
We are looking forward to welcoming you very soon.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 3, 2013

I just love this hotel :) ....Thoroughly relaxing as well as entertaining-good place to people watch or be watched!! Lobby is gorgeous and on the weekends you can see the glitz and glam converge....from the high rolling cars to the gorgeous people- the lobby is like a stage of sorts...then the rooms!! I hate being crammed in a room but this room!!! My room faced the water and had huge space. The bathroom was nice and big..separate section for the toilet and separate space for the soaking bath as well as the rainshower.....and the toiletries were nice. Will come again- as I have been doing. Oh and the wine reception is a nice touch as well as the bicycle rental, i was able to do some distance in the neighborhood.

  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, September 5, 2013
Omalicha
Thanks for your lovely feedback from your stay at EPIC. We are happy to hear that you feel comfy in our spacious guest rooms with stunning views. Great you took advantage of our brand new Kimpton bikes. Make sure to get a picnic basket next time you are exploring our surroundings – how much fun to have a picnic at the beach or in one of the beautiful parks nearby.
We are looking forward to mingle with you during our evening wine hour again. Please return soon.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 3, 2013

This review is for my stay 3 years ago. I'd love to go back! It truly is epic! Staying here made me feel of high importance and the room was awesome. The view was awesome as well especially at night. My first time in Miami was well spent.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, September 5, 2013
LiveSmile
Thanks for your wonderful comments. We appreciate any feedback, even from a longer time ago. We truly hope your travels will bring you back to Miami and the EPIC in the near future. We would love to have you back as our guest.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 3, 2013

Every award this place has it deserves!! They do the things you wouldn't expect and the view from the balcony was breathtaking! If you have the option to get the drinks or breakfast package get the breakfast! They will ask you upon check-in. All in all, great place great time!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, September 5, 2013
Msgreensr
Thanks for your amazing review. We appreciate your compliments and we are proud that we exceeded your expectations. We hope you will be our guest again. Please return soon.
EPIC wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about EPIC Hotel - a Kimpton Hotel

Address: 270 Biscayne Blvd Way, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Miami
#3 Spa Hotel in Miami
#3 Romantic Hotel in Miami
#3 Luxury Hotel in Miami
#4 Family Hotel in Miami
#4 Business Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — EPIC Hotel - a Kimpton Hotel 4.5*
Number of rooms: 411
Official Description (provided by the hotel):
The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
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Also Known As:
Epic Hotel Kimpton

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