My husband and I stayed here a year and a half ago,but I just realized I never wrote a review for it,so here it is. We stayed here as this was a surprise night stay after a 5 day cruise for my husband's 40th birthday. From start to finish it was an amazing experience.
The minute we entered the hotel, we were greeted by the front door staff with a friendly smile and a hello. The lobby was bright and modern looking decor. We approached the front desk, we were greeted with a friendly smile from the front desk reception and a welcome Mr and Mrs. ___. We were pretty fortunate that our room was ready when we got there and didn't have to wait. The room we booked was a king waterview room on the concierge level. I highly recommend it. The staff on the concierge floor were great. They informed us of all the amenities that were available to us. We didn't have a vehicle,so we asked for the nearest stores around. There was a ROSS department store not too far from the hotel. The lady at the concierge level desk was so helpful she printed a map with the walk directions for us. When you are on the concierge level the small meal presentations is included when you are on the concierge level and even the drinks were included - yes, including alcoholic ones too. The staff on the concierge level was helpful, friendly and made our stay enjoyable. The bellman who brought up our luggage was great too. He even showed us around the room and pointed out different things that we should be aware of. That was really helpful.
The room was fabulous, modern decor, clean, a very comfortable bed, a personal computer in our room was great. The bathroom was really spacious. The shower had glass stalls and the water pressure was pretty good. The toilet area was separated by a sliding door. All the fixtures, and the sink was modern too. We didn't try out the pool,but we did see it. It look pretty good. We did use the gym. I really liked it, the equipment was in very good condition ,clean and looked new, bright and inviting. We had a great time and wish it could have been a longer stay,but maybe one day. Hopefully, sooner than later.