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“A Perfect Stay” 5 of 5 stars
Review of EPIC Hotel - a Kimpton Hotel

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EPIC Hotel - a Kimpton Hotel
4.5 of 5 Hotel   |   270 Biscayne Blvd Way, Miami, FL 33131 (Downtown)   |  
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Hotel amenities
Special Offer
Fly South for the Winter
Ranked #5 of 129 Hotels in Miami
GreenLeadersGold level
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“A Perfect Stay”
5 of 5 stars Reviewed May 9, 2013 via mobile

My wife & I stayed for our 24th anniversary. The hotel & room water view are gorgeous. Upon entering our room, hotel staff had left complimentary French Champagne, Strawberries & Chocolate. At every moment, the staff was friendly & willing to assist to our needs. The prime location on the river allows for full enjoyment of the area's cuisine, art & entertainment.

Highly recommended for leisure or business purpose.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,099 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (527)
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Atlanta, Georgia
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 8, 2013

We stay @ Kimpton Hotels whenever possible and are members of their Inner Circle. We redeemed free nights to a two night stay and were upgraded to an awesome room with an awesome view. The hotel is beautiful and we liked the location quite a bit. The hotel is very clean and meets the usual Kimpton standards. My two negatives would be these: Parking was horrible. We valet parked (no other choice) & to get our car out to drive to South Beach for dinner, we had a 50 minute wait! I think parking is outsourced, it was a Friday night, and there were events going on at the hotel. But the wait was unacceptable. The parking manager or assistant manager was very nice, apologized, and told us he would take care of our parking. But, when we checked out, we paid the fully daily rate -- no compensation for the long wait was made. Second negative was that the sofa in our room looked dirty -- a cream colored sofa, so that's not hard, but I found myself not wanting to sit on it. But, the bed and bathroom were both fantastic, as well as the view! This is a beautiful hotel and I definitely recommend it.

Room Tip: Service is average due to the parking only. Everything else great!
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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El Paso
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2013

Usually downtown in any city will have a few sore spots, however, the Epic location more than makes up for any of those. The views are truly breathtaking so i can possibly agree if you don't have a view you may not get the experience.
We have been in South Beach numerous times and first time on Biscayne and would gladly stay again. Every person we dealt with had a great attitude, front desk check in, concierge, valet attendants. A couple of glitches with the breakfast buffet hostess but nothing major.
We also had four kids partying till two AM on monday but decided not to call security as we were young once too.
Perfection is hard to find but it is harder when you see everything negative, When you are nice to people, people are nice to you, everyone at the Epic was great.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Juan, Puerto Rico
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 8, 2013

Stayed at this hotel for a business trip. Service at Front Desk was sharp, quick. Doormans / bellmans all very attentive, helpfull and knowlegable of the area.
Room was beautiful, extremely clean and very well kept with all the necessities and comodities you can expect of a high profile hotel.

Had all meals at Area 31 and they were all fabulous. Could not enjoy the beautiful terrace because of bad weather but I can imagine that evenings with good weather have to be "the place" to go and be seen. Still think of a great/tasty Chicken Salad I had for lunch. Different, flavorful,tasty and very healthy. Tried to get reservation for a business dinner at their lobby restaurant but they were booked for the next couple of month. Good I guess! I went back to Area 31 for dinner and to my surprise the bar was packed (locals) as well as the Resturant. Again dinner was perfect.

Do I stay here again? ABSOLUTELY YES!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago, Illinois
1 review
5 of 5 stars Reviewed May 8, 2013

I was at the Epic on a business trip and the entire staff was freindly and very helpful.
The room and views were fantastic. I had the waterview king and it was very comfortable and had a wonderful soaking tub and great balcony.
The food was good and the amenities were great.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Anahola, Hawaii
Top Contributor
62 reviews 62 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 7, 2013

Great room with superior amenities. Can't understand the negative reviews. We found the staff courteous and accomodating. We were there for a wedding, which was well done in excellent facilities. The food was above average for such an event with well trained servers.

We would stay there again on any future visit to Miami.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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San Antonio, Texas
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
Reviews in 18 cities Reviews in 18 cities
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed May 7, 2013

Epic is located at what I call the end of the nice area of Brickell, so even though they have great views, the neighborhood is really ugly and to make it even worse there is one building and one cinema under construction right next to it, so if you get a room in a lower floor with views towards them, good luck with the noise. The rooms are clean and well maintain they look pretty new, but here comes the worst part is the Service, is AWFUL, concierge does only what you ask (don't go the extra mile like in the intercontinental or JW or Four Seasons) and the three times I approach them they were rude. AND THIS IS IMPORTANT, IF YOU CAN AVOID VALET PARKING DO IT!, it is truly the worse experience, forget about immigration at the airport, or DMV, this is a whole new level, it takes 20 to 30 minutes to get your car, and they won't let you call them in advance so at least you can wait in your room and plan accordingly, you have to go down and wait, and wait, and wait. I understand they have a lot of volume due to the restaurants, but don't matter the time (it can be 7am) they make sure you wait your 20 minutes.

Room Tip: Try to get room in a higher floor away from the construction side.
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  • Stayed April 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about EPIC Hotel - a Kimpton Hotel

Address: 270 Biscayne Blvd Way, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Miami
#3 Luxury Hotel in Miami
#3 Spa Hotel in Miami
#3 Romantic Hotel in Miami
#4 Family Hotel in Miami
#5 Business Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — EPIC Hotel - a Kimpton Hotel 4.5*
Number of rooms: 411
Official Description (provided by the hotel):
The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
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Also Known As:
Epic Hotel Kimpton

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