Just returned from a 4 night stay at the EPIC. I usually love Kimpton Hotels: attention to detail, high level of guest attention/service, quirky and fun. Unfortunately this spot had a much more generic, big hotel feel. We usually stay in Miami Beach but decided to give the city a try this year largely due to our previous positive experiences at Kimpton Hotels. Unfortunately this hotel caters to big groups: corporate, wedding parties. It is not a good choice for the average leisure/vacation traveler. We stayed in room 2602 which had a nice water view and a balcony. The room is a nice size with a fantastic bathroom (deep tub, ETRO products, two sinks). The balcony was a good size as well, furnished with two chairs and a small table. The chair and table on the balcony both appeared to have some mildew/staining problems that should have been obvious to the housekeeping staff. The website mentions the cocktail hour and the signature mojito cocktail. Instead we were served bad wine (red or white) that was not worth a trip to the lobby. One of the days we returned to our room at 4:30P after being out all day to find the room had not been cleaned/serviced. Lukewarm coffee service in the lobby. $37 overnight parking fee. Chipped/missing tiles around the pools. Room service trays and dropped food in the hallway for far too long. Final complaint: the incredibly loud club music by the pool on Saturday was unreal. There was no way to escape the volume of this unfortunate music choice except to leave the pool. Overall, if you are in Miami for business and are working all day, this is probably an okay enough hotel. If you are traveling for fun or leisure, skip it.
- Official Description (provided by the hotel):
- The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more less
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- Also Known As:
- Epic Hotel Kimpton