My wife and I had the pleasure of staying at the Epic for 4 nights after returning from a Caribbean cruise. We booked into a Club Level Waterview room. The Club Level is slightly more expensive, but in out option, well worth it. Our room was well appointed, with a modern feel to it, and a large balcony overlooking the waterway.
Regarding the Club Level lounge, we were made to feel special each time we spent time there. In particular, Oscar & Mary went out of their way to help us. We have stayed at other hotels with 'Club Level' lounges, however, the Epic lounge goes beyond those offerings. Simple things like including all drinks (including alcohol) with no additional charges are appreciated.
We will definitely be back to the Epic, Miami. The service provided at this hotel is exceptional, and sets the Epic apart from its competition.