We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 130 Miami hotels

EPIC Hotel - a Kimpton Hotel: Traveler Reviews

4.5 of 5
270 Biscayne Blvd Way, Miami, FL 33131 (Downtown)
Hotel website
Hotel amenities
Special Offer
Get the 3rd Night Free!
EPIC Hotel - a Kimpton Hotel
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Booking.com Hotels.com Expedia.com
91%
Ranked #3 of 130 hotels in Miami
769 traveler photos
Write a Review

1,419 reviews from our community

Traveler rating
    1,050
    240
    66
    41
    22
See reviews for
Families
272
 
Couples
542
 
Solo
76
 
Business
297
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Tyler, Texas
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
“The Club Floor is Worth the Extra Money”
5 of 5 stars Reviewed February 25, 2013

Last year when I was in Miami for a meeting, I stayed at the Viceroy. The whole time I was there, I would look across the channel at the Epic and regret that I had not decided to stay there instead.

I made good of my regrets this year with a short one-night stay at the Epic using some Amex points. It was so much better than the Viceroy from most all perspectives. And I was very glad I spent the extra points to stay on the Club Floor - and I would encourage you to do the same!

First, the lobby is more like a real hotel lobby (whereas the Viceroy is small and not that inviting). Check in was very fast, and they gave us our cards to the Club Floor. The beautiful yachts tied up along the Epic only adds to the specialness of the place - as do the exotic Miami cars valeted around the guest arrival outside.

We stayed in the 950sqft one-room suite on the 29th floor. The view of the water was spectacular, and the balcony was massive. The room was very clean, comfortable and well-appointed.

The Club itself on the Club Level really takes the cake, however. FIVE different offerings of food throughout the day - and not just crummy finger foods they heated up out of a package - but REAL food. All of it complimentary. Complimentary drinks of whatever you want as well. The concierge was extremely kind and helpful, and mixed us up whatever drinks we wanted. Why go to the hotel bar when you can just stay in the Club and eat / drink there for free?

We ate at Zuma, which was very good, and enjoyed our time there. But the quietness of the Club was too good and kept us coming back.

Room Tip: The Club Level is a MUST! Spend the extra money and bask in the "complimentary" amenities...
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 3 more reviews by econometricsquant for Miami
Ask econometricsquant about EPIC Hotel - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review
March 8, 2013
econometricsquant
Thanks so much for sharing the great experience you had with our hotel especially the Club floor.
Our views from the upper floors are truly breath taking. Great food coupled with drinks and a super personalized service, that's what our club floor is about and we want to thank you again for sharing.
Please come back soon. EPIC wishes
Jacqueline Ploettner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
newport beach
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“epic meets expectations”
4 of 5 stars Reviewed February 25, 2013

note the valet service during a rush is a nightmare as is getting to this property. They need to hire a valet maanger from a Vegas property in order to eliminate the horrible wait/queue.

Great Resteraunts and really helpful staff once you get inside.

Room Tip: pick an upper floor away from the draw bridge, Cars going over the bridge create an explosion in yo...
See more room tips
  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask waltermichael about EPIC Hotel - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review
March 8, 2013
waltermichael
Thanks for your honest feedback. I am glad you enjoyed the restaurant and our helpful staff.
EPIC is a much sought out destination for both the hotel, our Spa and the restaurants. It does create a lot of traffic and we are constantly striving to create the best valet experience. Sorry about the wait you had encountered. We are looking forward to having you back.
EPIC wishes. Jacqueline Ploettner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Miami Wins”
4 of 5 stars Reviewed February 25, 2013

A few days ago I spend some days in the Miami EPIC Hotel.
I went to Miami in a business travel.
I reccommed this hotel because the nice views and the extraordinary location. Practically is a new hotel and all the areas are in a good shape.

In the other hand, the standar room is ok, simply ok. I spend there two nigths and there is no nigth service, you know, the service where they open the bed, change the towells and put the slippers and the small rug in one side of the bed.

I did not use the pool but is spectacular. Please take advantage of that facility.

The balance for me is positive, and when I go back to Miami I will consider to stay in EPIC Hotel.

Room Tip: Ask for a room in a hi floor with Brickell Avenue view
See more room tips
  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Jose A about EPIC Hotel - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review
March 8, 2013
Jose A
Thank you for your feedback! I am glad to learn that you had a good time with us.
Next time, just let us know and our lovely housekeeping team will provide great turndown service for you. Please come back soon.
EPIC wishes. Jacqueline Ploettner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, Costa Rica
Top Contributor
52 reviews 52 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
“Extraordinary”
5 of 5 stars Reviewed February 25, 2013

Beautiful view of the bay and location is excellent, walking distance to fine dining and downtown miami. if you like running or walking take your excersise equipment with you since the hotel surroundings are great for that. The service is outstanding, room comfortable at is best, bathroom big and extraordinary. Big flat TV, coffee in room, free high speed Internet (have to enroll for free in their loyalty program). The restaurant in first floor excellent and a place to see and be seeing, have to make reservations. Valet parking and lots of luxury cars around.
If you have the budget, indulge yourself in this great hotel in a great location.

Room Tip: All rooms are extraordinary
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by Fechavo for Miami
Ask Fechavo about EPIC Hotel - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review
March 8, 2013
Fechavo
Thanks for sharing. I happy you indulged in our hotel with great service. We are all about sports and we appreciate you mentioning our great location. Next time you stay with us, please feel free to join the management team running at 6:30am every Thursday. You may encounter even better locations with us locals. Please come back soon. EPIC wishes.
Jacqueline Ploettner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galena, IL
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Gorgeous hotel”
5 of 5 stars Reviewed February 22, 2013

This was our first stay at a Kimpton Hotel and will not be our last. Our room had a beautiful view of the Bay, a large well-appointed bathroom, and comfy bed. The amenities were just what we had hoped they would be with one exception-the pool heaters were not working and the water was very cold. We were told they were being fixed, but on our second day we talked to the Front Office Manager, Seth. He was kind and apologetic. We were more than compensated for our disappointment in not being able to use the pool during our stay.
All of the personnel were very friendly and accommodating, but Seth really impressed us with his great customer service.

Room Tip: As high as possible facing the water.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Boot1992 about EPIC Hotel - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
EPIC Hotel - a Kimpton Hotel
Check-in Check-in Check-out Check-out
 
Hampton Inn & Suites Miami/Brickell-Downtown
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Miami
Trendy
Viceroy Miami
Viceroy Miami 4.0 of 5 stars 614 reviews
Romantic
Dream South Beach
Dream South Beach 4.5 of 5 stars 920 reviews
Luxury
Sonesta Bayfront Hotel Coconut Grove
Sonesta Bayfront Hotel Coconut G... 4.5 of 5 stars 629 reviews
Good for business
Hotel Beaux Arts
Hotel Beaux Arts 4.5 of 5 stars 64 reviews
Show Prices ABS:HotelCheckRates-d1235897?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1699819?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d226187?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d2081138?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Miami hotels
Hampton Inn & Suites Miami/Brick... 4.5 of 5 stars 692 reviews JW Marriott Marquis Miami 4.5 of 5 stars 376 reviews Hotel InterContinental Miami 4.0 of 5 stars 1,375 reviews Four Seasons Hotel Miami 4.5 of 5 stars 509 reviews
Show Prices ABS:HotelCheckRates-d2253238?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1815254?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d85029?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d278074?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 130 hotels in Miami, ranked by popularity

Been to EPIC Hotel - a Kimpton Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about EPIC Hotel - a Kimpton Hotel

Also Known As:
Epic Hotel Kimpton
Address: 270 Biscayne Blvd Way, Miami, FL 33131
Phone Number:
Region: United States > Florida > Miami > Downtown
Amenities:
Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Onsen Hotels in Miami
#2 Luxury Hotels in Miami
#3 Family Hotels in Miami
#3 Romantic Hotels in Miami
#3 Business Hotels in Miami
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Olotels, Amex, Otel, Priceline, Agoda, Venere, Tingo and HotelsClick so you can book your EPIC Hotel - a Kimpton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage EPIC Hotel - a Kimpton Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
EPIC Hotel - a Kimpton Hotel
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices