We have just returned from a trip to Miami for the marathon. Stayed at the Epic in a Club King Waterview room which was fabulous. We were on the 25th floor which is the same level as the Club lounge. Very modern, trendy hotel with a tremendous group of staff - all of the staff were fantastic!
Arrived around 7.00pm and quickly taken to the Club Lounge for check-in which was processed immediately and efficiently. The staff in the Club Lounge were all very friendly and helpful, well able to answer any queries we had.
The room was lovely with a nice water view, especially from the balcony. Extremely comfortable bed, large bathroom, good size room. Extra ammenities/services such as computer with internet access (we are Kimpton members so receive free wifi), twice daily housekeeping service, etc were much appreciated. The Club Lounge benefits were also great, including the breakfast, lunch, and drinks/snacks in the evening.
Spent time each day by the pools which is a great area and yes there is sun all day. Excellent service by the staff in the pool area, Carlos and Steve were particulary great during our visit.
Highly recommend this hotel and we would definitely return! Club room also recommended as the extra special service adds to the enjoyment of staying at this fabulous hotel.