We had been searching for a good room and came across several mom and pops places in southbeach, the reviews for southbeach were that they were old and not very customer orientated. We came across the epic hotel and the pictures look exactly like the hotel. We arrived for valet and they were busy but very friendly. Then we met a man working who was also very helpful. After checking in he walked up to us and shook are hand, said anything you need just call. The room had a goldfish which was a cute perk, very good bathroom products, and a city view. There were a list of free complimentary items they would bring up to make you feel at home, such as a humidifier curling irons, basically anything you forgot. Never have I had such good customer service. The pool everything was perfect stay here you won't regret it!
- Official Description (provided by the hotel):
- The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more less
- Reservation Options:
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- Also Known As:
- Epic Hotel Kimpton