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EPIC Hotel - a Kimpton Hotel: Traveler Reviews

4.5 of 5
270 Biscayne Blvd Way, Miami, FL 33131 (Downtown)
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EPIC Hotel - a Kimpton Hotel
Ranked #3 of 131 hotels in Miami
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1,417 reviews from our community

Traveler rating
    1,050
    238
    66
    41
    22
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Families
272
 
Couples
542
 
Solo
76
 
Business
295
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Tampa, Florida
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Energy Right in the Heart of Miami”
5 of 5 stars Reviewed January 31, 2013

I recently stayed at the Epic on business and had a fantastic time. The room was great, check in was a breeze and the bar and restautrant were packed on a Thursday night. This is now my favorite place to stay in downtown Miami.

Room Tip: Get as high up as possible. See if you can overlook one of the pools.
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Mark R about EPIC Hotel - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review
February 4, 2013
Mark R
Thanks for sharing. I am glad we became your favorite downtown hotel. Our views are certainly spectaclar and and we will be happy to upgrade you to a higher floor whenever we have availability.
Please come back soon
EPIC wishes

Jacqueline Ploettner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 11 cities Reviews in 11 cities
55 helpful votes 55 helpful votes
“Spacious and luxurious”
4 of 5 stars Reviewed January 31, 2013

We enjoyed our one night stay at the EPIC on December 2011 before boarding a Caribbean cruise departing from Fort Lauderdale.

We booked a City view room with Continental Breakfast. The room was spacious, comfortable & well-designed with great city views. The pool & gym were also fabulous!

The hotel has a boutique personalised service feel; the check-in process was quick and effective.

Good location, several restaurants, parks, small shopping areas, public transport and open city bus tours are very close by (5 to 10 min. walk). Taxi ride to South beach is about $25(20 min).

Hotel concierge kindly organised our limousine transfer to Port Everglades which was very convenient.

We had dinner at Zuma, the food was very fresh and well-presented accompanied by good service.

We would have loved to stay longer! we'll be back.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Gia24 about EPIC Hotel - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review
February 4, 2013
Gia24
Thanks for sharing. You mentioned the hotel has a "boutique personalized service feel". That's what Kimpton and EPIC are all about.
Please come back and visit us soon.
EPIC wishes

Jacqueline Ploettner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Secaucus, New Jersey
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“Stayed here for my wedding”
5 of 5 stars Reviewed January 29, 2013

My wife and I were married in November and we stayed in the Epic before leaving for our cruise to Grand Cayman for our wedding. The staff of this hotel went above and beyond to make our trip special.

The views from the hotel are spectacular. It is located right on the water and most, if not all of the rooms have a balcony that overlooks either the canal or city of Miami.

It is located less than 5 minutes away from the ship terminal and is really in the heart of Miami. It isn't in the south beach area but they give you free bikes if you are up for a ride to the beach.

We are planning trips back to Miami and when we go, it will be at the Epic. Also, be sure to check out the pool.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask John F about EPIC Hotel - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review
February 4, 2013
John F
Thanks for sharing. We are happy to be your hotel of choice in Miami. Being located 5 minutes away from the the ship terminal makes us a great starting point for any cruise.
Please come back to visit us soon!
EPIC wishes

Jacqueline Ploettner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
“Literally Epic”
5 of 5 stars Reviewed January 29, 2013

Epic service, Epic views, Epic food, made it to an Epic Miami Heat game. Comfortable bed. Clean rooms, Great vibe. etc.etc.etc. Literally my favorite Kimpton Hotels I have been to and I have visited about 15 different properties...

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask CJK1981 about EPIC Hotel - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review
February 4, 2013
CJK1981
Thanks for sharing and considering us your favorite Kimpton hotel from the 15 you have visited. Being called EPIC both service and product related is a great compliment.
Please come back to visit us soon!
EPIC wishes

Jacqueline Ploettner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“I didn't want to leave!!!!”
5 of 5 stars Reviewed January 28, 2013

Very pleased with my stay at Epic hotel. I have stayed at the Viceroy before and thought about staying there again but so glad I went with Epic. Not that anything is wrong with Viceroy but I was very pleased with Epic. From check-in to check out everything was great. The staff is extremely hospitable from the doorman, pool servers, bartenders, waiters, housekeeping, etc. I was never not greeted and there was always a smile. Those little details add up to make a big difference.

The room was great! I had a bay view and it was so refreshing to wake up to the bay breeze. The balcony is bigger than I imagined from pics and it made a for a great place to relax outside the room as the pool was below and just watch the boats sail by. Very relaxing! The bed is just as relaxing it was so comfortable and the bathroom is just as spacious. As I stated in my title, I didn't want to leave.

Lastly, as much as I enjoyed my Epic stay I must admit that the Viceroy pool is better. Other than that, everything was great and I will definitely stay again. I'll just visit the Viceroy's pool :-)

Room Tip: Ask for a bay view...beautiful!!!
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by nikkigfoster for Miami
Ask nikkigfoster about EPIC Hotel - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review
February 4, 2013
nikkigfoster
Thanks for sharing. We pride ourselfs having great caring staffmembers and are happy to learn your comments such as "extremely hospitable, never not greeted and always a smile"
I am glad you also enjoyed our balconies!
Please come back soon to visit us.
EPIC wishes

Jacqueline Ploettner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about EPIC Hotel - a Kimpton Hotel

Also Known As:
Epic Hotel Kimpton
Address: 270 Biscayne Blvd Way, Miami, FL 33131
Phone Number:
Region: United States > Florida > Miami > Downtown
Amenities:
Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Onsen Hotels in Miami
#2 Luxury Hotels in Miami
#3 Romantic Hotels in Miami
#3 Business Hotels in Miami
#3 Family Hotels in Miami
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
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