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EPIC Hotel - a Kimpton Hotel: Traveler Reviews

4.5 of 5
270 Biscayne Blvd Way, Miami, FL 33131 (Downtown)
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EPIC Hotel - a Kimpton Hotel
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Ranked #4 of 130 hotels in Miami
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Most recent review
5 of 5 stars Reviewed January 19, 2013
onceinawhile31 Santa Rosa Beach, Florida
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1,438 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Santa Rosa Beach, Florida
Top Contributor
137 reviews 137 reviews
17 hotel reviews
Reviews in 44 cities Reviews in 44 cities
44 helpful votes 44 helpful votes
“Great value and a great location”
5 of 5 stars Reviewed January 19, 2013

We moved to this hotel after a bad experience at another Miami hotel. We have been very pleased. The price we paid for the weekend rate was as good as I could expect for this quality of a hotel. Magnificent views, incredible common areas and amenities and some of the nicest appointments for the money. We paid $279 per night and thought it was a bargain. This has now become our "go to" hotel when in Miami. Very nice staff who swarm over you. They were always attentive to your needs and always available. I am not sure you could do any better when comparing the value of this hotel to others.

Room Tip: Check their on line specials frequently and browse them all. They have 411 rooms here and run diffe...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 4 more reviews by onceinawhile31 for Miami
Ask onceinawhile31 about EPIC Hotel - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review
January 25, 2013
onceinawhile31
Thanks for sharing. We love to hear about our great views and staff members swarming over you. We look forward to welcoming you back to your new "go to" hotel in Miami

Best,
Jacqueline Ploettner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
“Great hotel and location”
4 of 5 stars Reviewed January 16, 2013

The Epic was a great. It has a great view if your room is on the south/water side. The rooms have a lot of room.
The 16 floor bar is crazy on Friday nights with happy hour. It’s worth a visit just to look around. The hotel has free wine in the lobby from 5pm – 6pm every night. It’s only one red and white to choose from. They change flavors monthly but wish it was daily. They also have coffee and teas in the morning in the same location as the wine. The hotel has a Vegas/Miami/W hotel feel.
My experience was positive at the hotel but wish they could correct the following problems.
Wish they had newspapers at the front desk. It seemed the only papers I saw in the mornings were the couple on the tables near the front desk and most times people are reading them. It would be nice to pick one up on the way out in the mornings.
The hot water at the coffee and tea services was always an orangey color. Was that coffee or iron in the water?
Wish the Front desk person was more informative during check in. She was new but also had someone with her supervising her performance. She forgot telling me about the amenities above and found out from my co-workers also at the hotel.
Wish the internet was truly free. They tell you have free internet in your room but it to their site only.
Lastly, I had a loud hum noise coming and going from my closet in my room. It was in the ceiling were there was a metal box.
That’s about it and possibly plan to come back there again next year.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask AudioTraveler about EPIC Hotel - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review
January 19, 2013
AudioTraveler
Thanks for your great review. We appreciate you sharing your feedback and we are happy to address these items you pointed out. We are glad to hear that you enjoyed your overall stay at EPIC and we are looking forward to your next visit. Please be our guest again.
Kind regards,
Jacqueline Ploettner, Resort Manager
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New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Will definitely be back to stay the Epic..”
5 of 5 stars Reviewed January 14, 2013

Several great friends traveling into Miami for my milestone 30th birthday. From the moment we arrived down to the seconds we checked out , we had an EPIC stay. We rented a double bed room and were upgraded to a junior suite. And we also rented the corner one bedroom suite. Both rooms (next door to each other) were great. The junior suite is kind of small so if you plan to entertain, be sure to book a 1 bedroom suite. Within minutes a delivery of strawberries arrived to my room sent by family who couldnt join us. The presentation was great but they were not edible.... (they were defrosted frozen fruit) . Do not think your stay will be quiet. The night of my birthday they had six additional events happening so all of my guests were either stuck in line to valet park or I had to reroute them to the courtyard marriott or hyatt parking. This made my event from 8pm-10pm run from 9pm to 11pm. When I checked in with Aubrey (who is AMAZING) , she offered my group a glass of proseco at Area 51. It was so lovely. We had a special birthday toast with all my friends at the posh restaurant. It was certainly a night to remember. We ended up in the lounge on the first floor of epic afterwards. They were so kind to our guests and even gave us a comp bottle! The hotel then referred us to a nearby rooftop bar to remain nameless to finish the rest of our night. Very VIP of them to do this for our group. Overall our stay at Epic was EPIC! It is worth the price. Look out for deals or check to see if your employer has rates for you. ALso, if it's your birthday they will send you a coupon! Sadly I didn't know this and I paid full price :-( and noone mentioned it to me when i checked in or out during my actual birthday. That would be my recommendation for Kimpton to honor birthday deal if you choose to spend yours with them.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask freqflyer4 about EPIC Hotel - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review
January 19, 2013
freqflyer4
Thanks for posting such a great review on tripadvisor. We are thrilled that you selected EPIC for your 30th birthday celebration. It makes us happy to see that Aubrey created a lasting impressing and invited you for a round of bubbly to our restaurant. We hope you and your friends will be returning to EPIC soon.
Kind regards,
Jacqueline Ploettner, Resort Manager
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Buenos Aires, Argentina
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
“Nice Place”
4 of 5 stars Reviewed January 14, 2013

I stayed three nights for business, the hotel is really nice, it's a "fancy" hotel, whith pretty nice ambient and night life.

it's pet frindly, so you see people with its dogs, which is a bit rare but not a problem at all.

Rooms are new and with standard furniture, modern style.

I recommend it for business or young couples, looks like it's not the best place for families with little children

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Agilito about EPIC Hotel - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review
January 19, 2013
Agilito
Thanks for sharing your nice comments from your stay at EPIC. We are happy to hear your compliments regarding our comfy and modern rooms and our fancy hotel ambience. We appreciate you are recommending EPIC to other travelers. Please be our guest again.
Kind regards,
Jacqueline Ploettner, Resort Manager
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Boynton Beach, Florida
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
Reviews in 33 cities Reviews in 33 cities
21 helpful votes 21 helpful votes
“Best Girls' Night Ever”
5 of 5 stars Reviewed January 9, 2013

I had wonderful bridesmaids and wanted to treat them to a special night as a thank you for being so wonderful. The Epic was the perfect spot. We were served complimentary champagne upon our arrival, which started the night on the right path. The staff was very friendly. The rooms were lovely. We started our night with drinks at Area 31 before heading into town for a night out.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask LenoreMichelle about EPIC Hotel - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review
January 12, 2013
LenoreMichelle
Thanks for your wonderful feedback. We appreciate you selected EPIC for your bridesmaids-getaway. It makes us happy to hear that you had a fun time and great kick off with champagne. We hope you will be visiting us again. Please return soon.
Best wishes,
Jacqueline Ploettner, Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about EPIC Hotel - a Kimpton Hotel

Also Known As:
Epic Hotel Kimpton
Address: 270 Biscayne Blvd Way, Miami, FL 33131
Phone Number:
Region: United States > Florida > Miami > Downtown
Amenities:
Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Onsen Hotels in Miami
#3 Luxury Hotels in Miami
#3 Business Hotels in Miami
#3 Romantic Hotels in Miami
#5 Family Hotels in Miami
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
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