To kick off my first cruise, I decided to head to Miami a few days early and enjoy getting away from it all. The hotel is beautiful, I had a wonderful club level room with a water view. The rooms were clean, the bed was comfortable, there were plenty of outlets including 2 USB ports by the bed! Etc, etc. These are all things you expect from a hotel at this level. It's very nice.
But what really makes the Epic stand out is the staff. Hands down the best hotel staff from any hotel I've ever stayed at around the world. They are friendly & courteous. They aren't overbearing. They are very personable and make you feel like a friend coming to stay for a visit rather than just a guest at the hotel.
The Club Level rooms are definitely worth the little extra. You can skip a lot of room service by staying on this floor. Very nice and simple offerings + cocktails in the evening. I snacked here often before heading out to late dinners. haha. And again, the STAFF is brilliant here. One morning, I missed breakfast by about 30 min as I slept in and arrived between services. A bit bummed, i went for an apple & some coffee. Well, since there was still some food in the back they hadn't taken down yet, they made me a plate! Who does that? The Epic hotel does.
It's a clear choice, really. This is the only hotel I will stay in whenever I'm in Miami.
- Official Description (provided by the hotel):
- The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more less
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- Also Known As:
- Epic Hotel Kimpton