After staying at the Epic for the past 4 days and 2 days remaining in my trip, I have had such an amazing experience with the staff here.
My main rave goes out Christian the daytime front desk operator, who's hospitality, can do attitude, willingness to getting everything done and sheer lever of perfection and professionalism has made my stay here the most memorable.
He has been the best and most helpful during my business stay here, going above and beyond to make things perfect and quick to correct and hiccups.
If you are ever visiting the EPIC in LA he's the person to go see and he sadly will be leaving the Miami Beach location after the new year. :(
If it wasn't for Christian, things wold have been way more complicated and less enjoyable. I highly recommend him as the go to guy at the front desk.
Most of the staff is very "on it" but his warm charms, always friendly and smiling attitude blows everyone else's away.
The hotel it self is pure luxury and more than I expected. Having stayed here for the first time ever since living in FL for the past 11 years, this will be one of the first places I think of coming back to stay or recommending for my clients that come in from out of town.
Only down side traffic is a nightmare, the valet attendants are great but the parking situation is horrendous and I could do without the sheer snottiness of most of the guests. People are always dressed to impress no matter what time of day it is, so make sure you're wardrobe is on point and expect to see 90% of vehicles pulling in and out to be ultimate luxury!! Lucky, must be nice.
- Official Description (provided by the hotel):
- The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more less
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- Also Known As:
- Epic Hotel Kimpton