We stayed at the Epic hotel for a weekend getaway, we live in Florida and were able to get a great rate for a suite under the Florida resident rate.

From the moment we checked in the staff was extremely friendly and made us feel like home. The hotel is pet friendly, so we brought our dog and everyone played with her. We were not able to check in until 4:30 pm, which was a little bit of inconvenience, however we got a credit to be used in the hotel and we had champagne and strawberries waiting in the room, which was a nice touch.

The room was very spacious with a separate living room area and bedroom. The views were amazing over Brickell. The bathroom was nice and well equipped with a tub.

We had some treatments at the Exhale spa, we did enjoy the experience and again the staff was very friendly. We had dinner at Zuma and the food was amazing as well as the ambiance, I absolutely loved the miso cod.

The hotel was very busy as any hotel in Miami and sometimes service can be compromised but this never happened at Epic hotel. We have stayed at other hotels in Miami and Epic is our favorite hotel.

The Viceroy hotel is nice too, however the customer service is far superior at the Epic Hotel. We had breakfast at the Area 31, which was fine, the view was the best.

The Hotel check in process was quick and efficient the location of the public rooms was very accessable I loved the morning coffee in the lobby but if you preferred you could call for a coffee pot to be sent in to the room. Afternoon cocktails in the lobby was also fun. The room was very comfortable and the Housekeeping was the best. I traveled for business but look forward to visiting the Epic as a tourist thge next time.

beautiful views, comfortable modern rooms with great bathrooms, super friendly everywhere on this property. what else do you want? Oh, great location. The bar on the 16th floor is chic. Awesome pool that is sunny all day. great price!!

I stay in hotels on business pretty much from Sunday through Thursday and I have got to say that the Epic Hotel in Miami is my favorite. The hotel staff always are warm and friendly and, simply, the best! Somehow they always make me feel as though I am an old friend just coming to visit, even when I haven't been back in months. My favorite thing about the Epic is the guestroom bathrooms. They are beautiful, clean and huge. I stay in a lot of 4-5 star hotels and I must confess the Epic bathrooms are the best! I love that one can take a luxurious bath and watch the flat screen TV through the open window into the main guestroom at the same time. I also LOVE the restaurant "Area 31". What can I say -- it is outstanding. The Chef is fantastic and the service is what one would expect from any Kimpton Hotel -- excellent. The pool deck is incredible with 3 pools and a gorgeous view of the ocean channels. And I am very impressed with the fitness center and the fact that I can take their yoga classes while I am staying at the hotel (for a small charge). All in all, I can't say enough about this hotel. The Epic Hotel is one of Miami's best kept secrets! Shhhh.