We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“a surprise” 5 of 5 stars
Review of EPIC Hotel - a Kimpton Hotel

Save Saved
You added EPIC Hotel - a Kimpton Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
EPIC Hotel - a Kimpton Hotel
4.5 of 5 Hotel   |   270 Biscayne Blvd Way, Miami, FL 33131 (Downtown)   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Offer
FREE Upgrade Offer
Ranked #4 of 131 hotels in Miami
GreenLeadersGold level
Vancouver
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“a surprise”
5 of 5 stars Reviewed November 30, 2012

I spent two nights at the Kimpton in November. I found all of staff to be incredibly friendly, and the service quite good. They have two restaurants in the hotel - a large busy one on the main floor. The other on the 16th floor called area 31 was where I ate one evening. A stunning meal of lobster and okra. not your real Atlantic lobster but pretty good nonetheless. One of the better meals I've had in years. The room was clean, had a great bathtub, and the hotel had a pretty good gym. They could use a hot tub on the pool deck, and the New York Times delivered to my door, otherwise it was a pleasure.

Room Tip: Join their membership club – you will probably get a better room.
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, December 15, 2012
DrMcKinnon
Thanks for sharing your feedback from your stay. We are happy to see that you enjoyed your time at EPIC and had an amazing dining experience at our signature restaurant AREA31.
We hope you will be returning soon.
Best wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,849 people have reviewed this hotel

Traveler rating
    1,362
    328
    82
    50
    27
See reviews for
354
697
96
376
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (425)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Fort Worth, Texas, USA
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 30, 2012 via mobile

Business meeting there. Rooms were great, hotel staff excellent and very helpful. Pool area was very nice and the views are great from rooms and pool deck. Zuma restaurant was outstanding and I'm not a big Japanese food fan. Local nightlife is close enough to walk or a very short cab ride. Miami is high energy and hits place and staff are too, but rooms are great to totally relax in.

Stayed November 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, December 15, 2012
Daniel J
Thanks for your review and for visiting EPIC while being on business in Miami. We are glad you had a successful visit and got some R&R in at our amazing pool area. Our restaurant AREA31 and restaurant ZUMA are hotspots and Miami and it makes us happy you enjoyed their cuisine and service to the fullest.
We are looking forward to your next stay with us.
Best wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Top Contributor
99 reviews 99 reviews
7 hotel reviews
Reviews in 23 cities Reviews in 23 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 29, 2012

I stayed at the Epic Hotel while on last-minute 3-day business trip, arriving at 1:30 am on a delayed flight from California. The room (King Suite - Room 2719) was excellent in every way- from the cleaniness and comfort of the room to the spacious bedroom and equally spacious spa-like bathroom. The entire suite is designed for relaxed comfort with large flat-screens in the living room (it has a hide-a-bed L-shaped sofaI) and bedroom. The staff were exceptionally friendly and helpful whether house-keeper and doorman to reception desk and operator. I will stay here again on my next trip-business or pleasure. I am pleased to join the circle of appreciative guests who have recorded their positive experinces here as well.

Room Tip: Corner suites have spacious patios off the living room and the spa-bathrooms to sit outside and enjo...
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, December 15, 2012
SanDiegoGuy1
Thanks for your superb comments. We are thrilled that we created an amazing experience with our attentive and friendly service and our comfy and relaxing rooms.
We appreciate that you gave us the opportunity to stay with us and we can’t wait to welcome you back in the future.
Best wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scranton, Pennsylvania
1 review
5 of 5 stars Reviewed November 28, 2012

Did I know that I would be treated like a VIP who had stayed at EPIC- Miami in the past? No, but that's the feeling I had from the moment of check-in until the moment I left not 20 hours later. I felt like the only guest registered, and I LIKED IT! Great staff, location, and value.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, December 15, 2012
Jack B
Thanks for sharing your wonderful feedback from your stay at EPIC. We are very happy to make you feel as the one and only guest and like a VIP during your stay. Our staff is amazing and we are happy you noticed this.
Please be our guest again. We would love to have you back.
Best wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 27, 2012

This is my second stay at the EPIC and once again I am overwhelmed at the amazing service and beautiful accomodation of this hotel. I chose EPIC for my birthday getaway after staying there a few months prior and Im certainly happy I did. Not only was check in quick and efficient but because of my birthday I was upgraded to a club level room and given a bottle of champage on the house! I had the opportunity to receive discounted spa services and a free glass of proseco at the restaurant. It truly was a wonderful experience and EPIC indeed is my place to stay in Miami!

I will be back soon!

Room Tip: The view at club level is worth it!
See more room tips
  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, December 15, 2012
Brooklyn_SS
Thanks for your incredible posting on Tripadvisor. We are glad you selected EPIC for your birthday getaway and our staff created an amazing experience for you. We are looking forward to your next visit. Please return soon.
Best wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Claymont, Delaware, United States
1 review
5 of 5 stars Reviewed November 25, 2012

We enjoyed our stay immensely. Beautiful hotel, friendly staff,good food. Matt and Christain couldn't have made our check in any smoother. Both are very professional,helpful and so very personable to us. Can't say enough about those two! The suite was amazing,great water view, clean and comfy. We ate at area 31. The food was great. And the service Excellent. Alvaro was our waiter, he was very knowledgeable of the menu, helpful in deciding on what to eat, and had a great sense of humor. We requested him every time we ate there, which was often during our stay.Just loved the pool. Carlos was there for anything we needed. He was very attentive and friendly. All of these people made for a very nice vacation. Thanks to all. Great Place to go in Miami. We will be back for sure!

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, December 15, 2012
BettyJane H
Thanks for your excellent review. We are thrilled to see that you had an amazing stay and felt pampered by the personalized service our staff provided. The views from our suites are breath-taking. We are glad you enjoyed your time with us.
Please be our guest again. We are looking forward to your next stay.
Best wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 24, 2012 via mobile

I really liked The place. Within walking distance To business meetings And little Habana shops And restaurants.

Living here You don't need a Car, which It makes your Trip much more comfortable.

I had a great ROOM with great views, loved The pool And The service AT The pool was extraordinary.

I also loved de Etro toiletries!!! Congratulations!!

Great place To go in Miami. I will come Back for sure!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqueline P, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review, December 15, 2012
PepeGoteras
Thanks for sharing your excellent feedback from your stay. We are glad you enjoyed EPIC and our special amenities. Our location in Brickell makes it very easy to get around, to explore Miami’s great shopping, restaurant and nightlife venues.
We are looking forward to welcoming you back soon.
Best wishes,
Jacqueline Ploettner, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to EPIC Hotel - a Kimpton Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about EPIC Hotel - a Kimpton Hotel

Also Known As:
Epic Hotel Kimpton
Address: 270 Biscayne Blvd Way, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Miami
#3 Business Hotel in Miami
#3 Romantic Hotel in Miami
#3 Luxury Hotel in Miami
#5 Family Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — EPIC Hotel - a Kimpton Hotel 4.5*
Official Description (provided by the hotel):
The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Sabre Hospitality Solutions , Tingo, Venere, Priceline, getaroom.com, Asiatravel.com Holdings, Otel and Jetsetter so you can book your EPIC Hotel - a Kimpton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage EPIC Hotel - a Kimpton Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.