As advertised, the hotel has nice views, a wonderful in-house restaurant, cool lounge spaces and bar. Still the best thing about the place was the service, and most especially the concierge Glen. From the day we got there he was so helpful with giving us information about where to eat and shop and how to get around town. We were expecting a package which was to arrive the morning we were to check out. Glen was on the phone with them all morning, tracking it down like his life depended on it. The package arrived after we left for the airport, and he hopped in a cab and brought it to the terminal for us! The best service and customer care ever. Thank you Glen.
- Official Description (provided by the hotel):
- The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more less
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- Also Known As:
- Epic Hotel Kimpton