My third business trip to Miami in 2011 and my third outstanding stay at the Epic. All staff members were wonderful as usual and I have nothing to complain or comment negatively upon. As usual, the customer service was above reproach. This trip, I had to extend my stay at the last minute one night, and then again the following night at the last minute. Not only did they make arrangements to keep me in my same room (which couldn't have been easy given the approaching weekend), but they also only charged me the same discounted rate I had purchased way in advance when booking my trip originally. This was unexpected and most appreciated. Thank you Epic family!
- Official Description (provided by the hotel):
- The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more less
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- Also Known As:
- Epic Hotel Kimpton