I have been to Miami, FL twice in the last 9 months and during each visit I stayed at the EPIC hotel as this hotel is truly EPIC! I love everything about this hotel. From the gracious welcome I received when first stepping out of the the taxi to the reception area, to the hotel room itself. I travel quite frequently and am not crazy about staying in hotels as I'm very picky about cleanliness. I never stay in anything less than four stars and have found that sometimes five star hotels can leave something to be desired. However, I have never had to worry about cleanliness at this hotel. The beds are clean and comfortable and the bathrooms are luxurious, but most importantly clean as well! Although most of the nightlife and action is located in Miami Beach, this hotel is located in Downtown Miami. However, for me the short taxi ride back and forth is worth all the amenities and comforts this hotel has to offer. The advantage to staying at this hotel versus one comparable to it on Miami Beach is the significant cost savings and being "away from the party" atmosphere." I love, love to party and most nights am out until at least 6 am (or later if I've been at Space), but I want to come home to peace and quiet, not more partying. Although this hotel is billed as great for business travelers, it is also ideal for singles, groups of friends or a girl's weekend. There are plenty of young people staying at this hotel to mingle with at the pool or perhaps share a cab ride with to Miami Beach (although there is never a wait for a cab, except on New Year's Eve). The hotel inside and out is absolutely stunning. You will never tire of all of it's various views of downtown Miami. Service is impeccable with pool boys available for your every request. Sometimes, they'll know what you need, before you do! Both on site restaurants are excellent and are highly recommended! However, I did have a not so pleasant experience at the spa. I booked a pedicure service and the technician was over 40 minutes late getting to me. I brought this to the attention of the spa director who offered to charge me only half of the cost. I accepted this concession, but was still disappointed as I expected to be wowed in a manner consistent with the rest of my hotel experience. However, I would not let this isolated experience ruin my overall experience at this hotel. Overall, great hotel. Do not hesitate to book your reservation, you will not be disappointed!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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WOW – what an amazing review. We are thrilled you enjoyed the tranquility and luxury EPIC has to offer, but still being close enough the Miami’s nightlife. We thank you for your kind comments about our hotel, but especially our staff. It makes us happy to hear you feel comfy and well taken care of at all times. We appreciate you recommending EPIC to other travelers, no matter if business guests, families or singles. We are looking forward to your next stay. Kind regards,
Jacqueline Ploettner, Resort Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.