Off my family went for another cruise around the caribbean, this one leaving from Miami. Due to our schedule we arrived late at the Epic around 1:00am. We had taken a limo from the airport to the hotel and were greeted at the hotel entrance.
Now I get the part that it's Miami and that clubbing is all the rage but wow... the night club is literally right at the front entrance of the hotel. The music is beyond loud! So loud that you can hardly hear the desk clerk.
We checked into a city view suite. However, my teenager wasn't happy when he discovered the sleeper sofa had used sheets from the a previous guest. Germs and I do not get along so an instant call to the front desk resulted in both a desk representative and house keeping arriving promptly. They seemed very embarrassed by our discovery and asked if they could move us to an upgraded water view room which was very beautiful. The room had the most amazing bathroom I had ever seen in a hotel. Also, it was very nice to walk out on to a large balcony and see the water and the swimming pool which was dazzling!
All in all the staff was very friendly and eager to help which was nice since the hotel is kinda pricey. If you're going on a cruise this is a great place to stay as the ports of call are close by.
- Official Description (provided by the hotel):
- The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more less
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- Also Known As:
- Epic Hotel Kimpton