This was my third year at the Epic, same club floor, same suite, same top service, new faces. My wife and I are celebrating our 20th and out many destinations we picked Miami, and out of many Hotels we picked the Epic. It is a great all around hotel, and the service of the staff from the parking to the room is what sets it apart. We saw old familiar faces like Gene the club concierge and Bonaldo who was promoted and is now down at the front desk we were happy to see that. We met new people and made friends, Oscar club concierge was superb and Lucia and Mark servicing the club lounge were amazing, my wife said management really hires great people who understand customer service something we did not see at other hotels in Miami like the Rtiz or the Viceroy. Bravo Epic you are on top and know how to stay there.
- Official Description (provided by the hotel):
- The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more less
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- Also Known As:
- Epic Hotel Kimpton