My fiancé and I stayed here early April after a conference in South Beach. I researched hotels on Trip Advisor and chose this one because of all the reviews. We were definitely not disappointed. We had a room on the club level- which is worth the price! The night we checked in, Gerald our bellman happily assisted us with our bags. We got to our room and Gerald noticed we did not have an water view. He immediately got us Another room with a beautiful view
for no change in rate. He was so nice and hilarious too. Our concierge Glen was extremely
helpful as well. I had documents to fax and he ran around doing this for me. Mark in the club room was very attentive also and fun to talk to. Racquel in the club room was so sweet- one day my fiancé was asking about the pasta salad we had for lunch in the club room. They were not serving it the next day and Racquel went downstairs to get him a bowl and then delivered it to our room!
The location is great- easy walk to the bay area with lots of shops and restaurants. We walked to Trulucks one night- which is a phenomenal seafood place. Zuma restaurant in the Epic had the best sushi and martinis we have ever had!
The gym at Epic is also a good size and has free weights, treadmills, and other good equipment.
The room was clean and bed was comfy. Our balcony was large with beautiful view. Good water pressure in the shower. Plenty of towels!
We would absolutely stay at the Epic again and would definitely stay on the club level.