STAY AWAY!

i don't write many reviews, but this one is a must - i'd hate for others to go through this much trouble & headache!

"This is not 'hotel' service it's 'apartment' service", told me the manager, Alfredo Guzman. "From 10-11ish am to 6pm" -- if you're lucky to catch him there, that is. That and IF he decides he's in a good mood, enough to do the FAVOR of providing you with basic customer service.

Some other phrases of his:
-- "listen, I'm busy right now" (yes, attitude & all) - when i asked to see another room, because the first studio that was assigned to me was uninhabitable!

-- "i'm doing you a favor" - after waiting for hours for him to get back on a request.

a few bullet points:

- horrible rooms (i checked 2 studios) - COMPLETELY DIFFERENT FROM THE PICTURES!

- not fully furnished
-- didn't have a single spoon (only noticed after i came back from the grocery store with some yogurt).
-- had one filthy mug + one equally gross glass. THAT IS IT!

- dirty sheets, dirty walls, floors missing tiles - think "as cheap as it gets"

- NO TOILET PAPER - unfortunately i only noticed that after the manager's office hrs, when i got back to the room, later on my first night, after the office + dinner, around 9pm -- and guess what? i called, he didn't answer. voicemail, text message (he uses a cell phone) - nothing. after the front desk tried him a couple of times, he finally answered and said: "you can use the bathroom on the 14th floor, by the gym"

ABSURD!

Never again; wasn't cheap either, $200/night - more expensive than (real) hotels around.

DO NO RECOMMEND. certainly will not return.

This place was terrible! There is only one person who runs the rental portion of these condos. He only works until 5:00 pm. After 5:00 your keys are left in a box for anyone to take. We arrived and our key was gone!!! Even though I confirmed earlier in the morning. We took someones else keys, since we didn't have any other option. We left 2 messages with the answering service and no return phone call back! The security deposits were outrageous as well. Words can't explain what a disappointment this "hotel" was. I booked through Hotwire, so beware!

The room is basic. Management is beyond stupid and inconsiderate. The rooms have no door handles, microwave handles, bathroom towel and wash cloth handles are missing. It smells like mildew throughout basic condo. Had parking decal in windshield and still got a big orange sticker on the window that stayed on my car until their maintenance man came to use paint remover to remove. Would be better off staying at a motel 6 in the hood.

This is not a hotel but a condo complex that rents out vacant units so if you are looking for bare-bones this is the place for you. To start with the room is tiny and cleanish but not very well taken care of. The floor in the bathroom had water damage that had turned to mold. The tub, counter-top, and sink in the bathroom all had some sort of mildew build up. To top it all off as we were getting ready to leave we discovered dried/washed blood on the sheets!

Beware of the fine print when booking. Parking has to be arraigned prior to checking in at $20/day. There is a $40 towel/linen charge, even though there isn't a housekeeping service. If you leave any trash in the room you will be charge an additional $100 as a clean up fee.

The office that handles the short-term renting out of these condos is only open until 6pm Mon-Fri and the staff that mans the front desk is separate from them and are useless if you have questions.

Over-all, just save yourself the trouble and book a real hotel if you are going to stay in Miami.