Location was good, two blocks from free metro mover. Had studio, one queen bed with kitchenette. Clean, security good, helpful staff front desk, very nice pools and jacuzzi, exercize and activity rooms.. From our balcony you could see city and sea. Room was clean, had towels and toilet paper. In our kitchenette we only had plates, coffee cups, glasses and butcher blck knife set, no pots, pans, coffeemaker or forks spoons. If I had wanted to cook, I am sure the staff would have got us accessories

Because of my line of business I travel a lot. Booking through American Express Travel, when I've read the reviews after buying a night at the hotel... I obviously wanted to cancel my reservation. Good I could not do it.
I even took toilet paper and conditioner in a bag waiting for the worst.
We arrived, reception is not big but efficient, they understood my doubts and agreed to show me the rooms first. What can I said I didn't pay for the Fountainbleu by Hilton.. or the Loews-Ritz... but was nothing -at all- of what I expected.
It was clean, kind of 3 star hotel, luxurious but a little run down, big, and comfortable (Studio). There was shampoo, soap, bed linens, and all the things this reviews said there were not included.
Also a stove, silverware, etc... they gave us this 2 rooms and they were really good. View Excellent to the bay and to the city... a little high for my taste (floor 36).
The Gym is as good as in 5 stars where I've stayed. 2 pools in the 14th floor with jacuzzi . At night with all the toll buildings surrounding the pool, each one showing different colors was great.
There was a stain not big next to the bathtub... that is the only complaint if I can say that is a complaint. We had 2 different rooms (each one with walking closet), and both were nice, clean and modern. TV was not flat screen, but... in Downtown Miami with 1 night to stay... the least we did was to be there sleeping. Also bed was not 5 star but more comfortable than a cruise line bed for example -they use similar bed linens-.
After going to hotels from Ocean Drive itself, to others in Washington ave & north Collins Ave &75 St. -H. I.-, I have to say this one is the best one so far.
The manager Alfredo even gave me a card with his cell phone, I had to call at 10 pm... he answered the phone...
Really do what AMEX told me... try it first... not all the reviews describe the reality even they help.
Not a 5 star but for Miami a heck of a deal for 1 or a couple of nights in Downtown Miami, remember is not a hotel per se, but they are very close.
A pleasant surprise for my family and friends.

I wish I would have found these reviews before I stayed here. I was traveling for business and there was a convention going on therefore my normal hotel was not available. I figured this area was great and being a condo building, how bad could it be. The reviews on Expedia were OK also. I booked myself and my boss a studio. The few things that travelers warned about was that there was no one to check you in if you arrive in the evening and that there would be no towels or toilet paper in the unit. I called twice prior to my arrival and was told that someone would call me back but no one ever did. I was lucky to arrive and someone was still there to check me in. I checked in on Monday November 14,2011 but they did not have any studio's available therefore I wound up with a 3 bedroom condo. The condo was mediocre at best. The balcony was amazingly huge and that was the only good thing I could say about this place eventhough it said the balconies were furnished and it was not. It was like renting a old, dirty, dingy apartment. Looks from the outside are deceiving.

The day prior to my boss arriving, I emailed and called to inform them that he would have a car. They advised that they needed 24 hour notice to reserve parking. Yet again, I did not receive an acknowledgement nor a response from anyone. As a result, we had to valet park the car two nights. Regular valet is $20 for overnight but you must have the car out by 7am. Because we didn't leave each morning until 8am, an add'l $10 was due.

My boss checked in on Wednesday and when we arrived at 6:30pm, there was no one there to check him in. An envelope was left in the hallway with his name on it and a key inside. He wound up with a studio as booked and it was HORRIBLE. We literally walked in and walked out. If you ever saw the movie Physco, this could be compared to The Bates Motel. Needless to say, I had a room-mate for the next two days. My place was by far nice but it was like the tajma hall compared to the studio.

Because there is a cleaning fee and linen's fee, I emailed them to inform them of our dissatisfaction and that we would not occupy the studio. I never asked for a refund, I was simply stating that the add'l fees would not be necessary since the unit was never occupied. And again, no response.

I travel quite extensively and this was one of the worst expediencies ever. The area is a great area to stay in, just be sure to stay at a reputable place if staying in the Brickell area.

I arrived late from Chicago and drove from Ft. Lauderdale to Brickell looking forward to relaxing in my guestroom. BUT never crossed my mind I was there to have the most disgusting and frustrating experience I ever had in my life. The room/studio was in the most horrendous condition, the place smelled like urine, cigarette and sweat… truly REVOLTING! I couldn’t believe my eyes looking at these totally dirty floors, black mold building up everywhere, in the bathroom, the floors by the bed, the kitchenette, the bathroom, everywhere! Closet door hanging, burned lamp shades, the linens cheap and dirty; Mold All Over the Walls! But the most disturbing of all was the bathroom; I was ready to vomit taking pictures of this place, YES, I TOOK A LOT OF PICTURES OF THIS UNBELIEVABLY NAUSEATING PLACE, Bathtub with filthy foot prints, pubic hair, mold and trash in the drain; one of the wall has a stain that looked like EXCREMENT, the shower covered with layers of mold and corrosion; used soap and dirty towels in the sink. The fire alarm, a basic Safe and Security Element in a Hotel Room was MISSING, someone removed and left behind the screw driver in the night stand; no parking garage, I had to park my car a block away in the street. I can’t express my feeling looking at this place. I when down stairs looking for the Manager on Duty or the guest services manager or someone who move me to another room, it was NONE!! NOT HELP WHATSOEVER!!! Just an old man who doesn’t speak any English and who was totally rude and helpless, he told me (in Spanish /Cuban) that I needed to call “The Owner of the Unit”…!?!?!???? to complain. Unbelievable! so, I called Hotels.com Customer Service to realize that they won’t move me to another room or hotel or somewhere else with basic standards of cleanness … the agent over the phone told me that “I agreed to stay in this room when I paid for it in advance” .. I was almost in tears begging this “supervisor” to help me, it was no help… I felt disgraced, humiliated and literately robed since this supervisor argued that he can’t do anything and my money was not refundable. It was already 1:00 am, I was looking for hotels over the phone where I can spend the rest of the night, but Miami was sold out, was no room in the area, so I took my luggage and left this place to stay in my rented car for hours waiting for the daylight to find a place to stay. I am a business woman traveling for work and never experienced something like this. This is the worse place I've ever stayed in the entire world.