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“Clean, updated, friendly” 4 of 5 stars
Review of Hotel Indigo Miami Dadeland

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Hotel Indigo Miami Dadeland
3.5 of 5 Hotel   |   7600 North Kendall Drive, Miami, FL 33156   |  
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Ranked #59 of 129 Hotels in Miami
Chicago, Illinois, United States
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Clean, updated, friendly”
4 of 5 stars Reviewed January 27, 2013

We stayed here for a wedding in January. The staff was friendly and helpful. Newly redecorated, wood floors, nice tile in bathrooms, comfy bed. The room was comfortable. The TV was acting up a bit so they compensated by giving us free breakfast. Internet was fine, did not have time to use the pool. Very convenient for Dadeland Mall and shopping.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Indigo_GM, General Manager at Hotel Indigo Miami Dadeland, responded to this review, February 22, 2013
Thank you for taking the time to write a review. I'm delighted to hear that you enjoyed your stay with us. I apologize for the issue that you experienced with your television. However, I am happy to hear that the staff in good gesture offered you breakfast for the inconvenience. I hope that you will consider returning to our hotel when you have occasion to visit Miami again.
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345 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
NYC
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 16, 2013

Bed Bugs are keeping us awake at 5am right now! We are having a winter getaway from NYC. Our entire Florida trip should be very pleasant until we staying in this hotel. There are Bed Bugs in their room. We called the front desk yesterday and they recognized quickly, switched room and deduct one night expense for us. However, either our clothes were bed bug infested already or they have bed bug everywhere. They are biting us again at this room.
It is so frustrated to even think about how to deal with the aftereffect.
Travelers be aware!!!

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Hotel Indigo Miami Dadeland, responded to this review, February 5, 2013
Dear Jay W,

Thank you for bringing this to our attention. We would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon.

Sincerely,

Connie D
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Top Contributor
97 reviews 97 reviews
25 hotel reviews
Reviews in 42 cities Reviews in 42 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed January 8, 2013

I have stayed at another Hotel Indigo prior to our stay at this hotel in Dadeland so I was optimistic about my choice. Good news is it is convenient to Dadeland Shopping or The Falls. We found the staff to always smile and welcome us back into the hotel. Parking is free and that was a plus!

We stayed at The Hotel Indigo for 8 nights in January of 2013. The hotel reminds me of a hotel which is in need of repairs. It has a distinct old Holiday Inn from the 1970's feel. The room was modern and free Internet was included. But after the fourth day, the free Internet no longer worked. We could never get the housekeeping to leave towels. Every night we were without towels. Housekeeping Staff did not speak English, so it was difficult to get our point across..Everyday, something was forgotten to be replenished, coffee, shampoo, glasses or towels. Perhaps, we just overstayed our welcome!

They offered us an inclusion of breakfast with our room rate which we didn't do. The restaurant in the lounge, had the smell of cinnamon which permeated the first floor. Our room was on the first floor and so by the 5 th day, the smell felt overwhelming. There is a Starbuck's right across the street as well as a Don Pan bakery. At least, the Wi-Fi worked at Starbucks.

I did not feel very safe in this location as some of the clientele appeared less than desirable. I never did see security or closed circuit cameras.

This hotel is designed for people that have an agenda and are basically going to only sleep at this hotel. I would not want to spend the day out by the pool here. The pool is not heated either! Also I would insist on a room which is above the first floor. Most of the first floor windows have the headlamps of the parked cars peeking in which offers limited privacy. Also bring your own toiletries. As for towels, get them off the maids cart when you can!

Room Tip: Starbucks and a bakery are across the street so don't sign up for the Hotel Breakfast!
See more room tips
  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Hotel Indigo Miami Dadeland, responded to this review, August 15, 2013
Dear MustangRoxie,

Thank you for your feedback and for choosing our hotel. I appreciate and wish to thank you for the kind comments on the staff. I truly apologize for the not up to par experience you had on some aspects during you stay with us. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. We appreciate all guest feedback, and strive to provide excellent service to all of our guests.

Sincerely,

Karen G.
Case Manager
IHGCare
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Miami, Florida
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 8, 2013

I stayed one night in this hotel and found it comfortable, a good bed with enough pillows, spacious and well equipped rooms, with WiFi and wired internet with good speed, a 32-inch LCD TV with all necessary inputs to connect any equipment.
Cleaning can improve and the bathroom fan noise is very strong.
The room has a good safe box and an small closet.
Checking in was very easy and the person at the front desk was very friendly.
This hotel is pet friendly and I take my cat with me and I had no problem with this, I just paid $ 20 for the animal's stay for one night, According to hotel policy, the maximum payable is $ 75. I sent several emails asking about the hotel pet policy, and they always answered quickly and with very good communication, a rare thing these days.
The night that I stayed not upset me any noise nor any animal sounds from other rooms
The hotel is located in south Miami Dade, close to Dadeland mall and with a good communication to any where in the city, of course you must consider the traffic that is heavy in the rush hours.
the hotel have a good free parking and a friendly personal. You will find a cafeteria in the lobby that looks as a fast food restaurant.
I thought the hotel was a little bit pricey but for one night, was ok for mi.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
65 reviews 65 reviews
13 hotel reviews
Reviews in 31 cities Reviews in 31 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 2, 2013

We stayed here overnight as we drove from Orlando to Miami for a day and a 1/2 trip. The hotel is close to a major mall and several strip malls with supermarkets, restaurants, etc. The room was nice and clean. We got in a bit early so we couldn't' check in, which was not an issue since we were hungry. We were looking for good Cuban food and the staff suggested Havana Harry's. We went there and were not disappointed. In the morning we had breakfast at the hotel. Service was a bit slow, but food was good.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 1, 2013 via mobile

The hotel is close to the airport and the rooms are big and clean. I missed to take my iphone charger and an international plug out of the room. After calling the hotel the next day everything was gone probably taken by the cleaners. The lobby with its shop looks like a fastfood chain. There are better options to stay near the airport.

  • Stayed December 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Hotel Indigo Miami Dadeland, responded to this review, July 31, 2013
Dear matmueller,

We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Nevertheless, we’re sorry for any inconvenience you experienced because we did not live up to your expectations. Though we would prefer you had a better experience, we would like to thank you for sharing your thoughts, and hope you will give us the opportunity to serve you again in the future.

Sincerely,

Ferdinand G
Case Manager
IHGCare
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Cedar Rapids, IA
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 31, 2012 via mobile

This hotel must be an old holiday inn or something. The exterior doesn't make you think it's anything special, but inside they bought all new (very nice) furniture. Bed was very comfortable. Still, the hotel feels mostly old: in-wall AC unit, very loud bathroom fan, old windows and doors. This place is ok to stay at, but don't think it's actually a "boutique" hotel.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Hotel Indigo Miami Dadeland, responded to this review, July 24, 2013
Dear midwestjetset,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls you have encountered. I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Miami Dadeland

Address: 7600 North Kendall Drive, Miami, FL 33156
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #59 of 129 Hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Miami Dadeland 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
Hotel Indigo Miami Dadeland offers affordable luxury. Our Miami accommodations are designed as an oasis for travelers looking for an escape from ordinary hotels, but who still desire traditional hotel services. Vacation and business travelers alike can enjoy the location of our Miami hotel with the Miami International Airport (MIA) located just 10 miles away. Vacationers looking for lodging in Miami, Florida can enjoy a stay at our boutique Miami hotel, offering quick access to area attractions like Coconut Grove, Coral Gables and the world-renowned Miami South Beach. Our boutique hotel is also near the Dadeland Mall, one of Florida's premium shopping centers, with over 185 specialty stores. With a convenient location near the Miami International Airport, our hotel in South Miami is ideal for corporate travelers who appreciate the 24-hour Business Center and free high-speed, wireless Internet access throughout the hotel. Our Miami, FL accommodations also provide quick access to businesses such as Beckman Coulter, the University of Miami, Noven, Avmed, Panasonic and the Baptist and South Miami Hospitals. During your stay at our hotel in South Miami, you can cool off with a dip in our outdoor pool, workout in our 24-hour Fitness Center or unwind with a late-night cocktail from Phi Bar or a Starbucks latte from our cafe. For the very best in upscale Miami hotels, choose Hotel Indigo Miami Dadeland. ... more   less 
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Also Known As:
Hotel Indigo Miami

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